SNAP Case Manager Fatherhood Initiative

SNAP® Case Manager Fatherhood Initiative (7363) – Lutheran Services Florida

Join to apply for the SNAP® Case Manager Fatherhood Initiative (7363) role at Lutheran Services Florida.

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is seeking a talented SNAP Case Manager who wants to make an impact in the lives of others. This Case Manager will be working directly with the SNAP program’s fatherhood initiative and will provide case management services to fathers who are parents of youth ages 12‑17, and run SNAP groups for youth under 12.

Responsible for the day‑to‑day case management and system navigation of SNAP®.

Stakeholders include parents of youth ages 12‑17 and children under 12.

• Complete staff training as required by SNAP® and agency.
• Complete intake assessments for SNAP® including all required pre‑ and post‑assessments.
• Follow up on incoming referrals and schedule clients for intake appointments.
• Monitor youth and family progress through weekly compliance calls.
• Facilitate SNAP® curriculum within the fidelity of the model.
• Liaise with community outreach partners (e.g., schools, community‑based agencies, local DCF, DJJ, state attorneys’ offices, Police Departments).
• Complete data reporting requirements for intake assessments and ongoing weekly data reporting to systems such as NETMIS, JJIS, Dropbox, and ASEBA.
• Prepare weekly materials for SNAP® groups, including handouts and manuals.
• Support the SNAP® Coordinator with organization of food arrangements as needed.
• Participate in pre‑briefing and debriefing meetings weekly with other SNAP® Team members.
• Participate in weekly consultation calls with the Florida Network.
• Work nontraditional business hours, including evenings when groups are scheduled.
• Prepare technology required for weekly group delivery.
• Utilize a strength‑based perspective to help youth and families strengthen their lives.
• Work under the supervision of the SNAP® Coordinator and attend staff meetings as requested.

• Ability to sit or stand for extended periods of time, typically in an office or remote work environment.
• Frequent use of computer, telephone, and other standard office equipment.
• Must be able to lift and carry files, documents, or supplies up to 20 pounds.
• Ability to travel occasionally for home visits, community outreach, or training (as required).
• Visual and auditory acuity sufficient to perform detailed work, including reading fine print and hearing conversations in person or over the phone.
• Manual dexterity to operate a computer keyboard and handle paperwork.
• May require walking, climbing stairs, or navigating facilities during site visits or client interactions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

A Bachelor’s degree in Social Work or a related field.

1‑3 years’ experience with structured groups and parent education groups is required; community/agency liaison experience is desired.

• Excellent verbal and written communications skills.
• Basic computer skills to create Word and Excel documents; ability to upload videos to Dropbox and use video conferencing programs like Zoom.
• Analytical ability and knowledge of problem‑solving techniques.
• Professionalism and interpersonal skills in daily operations and external communications.
• Ability to serve all circuit 20.

• Demonstrate sensitivity to the cultural and socioeconomic characteristics and needs of our service population.
• Adherence to Florida Law, including FS 744 and Chapter 39.

• Reports to SNAP Site Coordinator.
• Work well independently and collaborate with staff and outside contacts.
• Accurate, complete and timely submission of all required reports, both internal and external.
• Maintain professionalism in all LSF matters.

LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission‑driven staff become part of the LSF community while transforming the lives of those in need. Staff find growth opportunities as they…