Family Caseworker - Adoptions; Winston-Salem Campus

Family Caseworker – Adoptions (Winston‑Salem Campus)

Crossnore Communities for Children is accepting applications for the Family Caseworker – Adoptions role at its Winston‑Salem Campus. The position is full‑time, with a typical 1st shift schedule, Monday‑Friday, and flexible arrangements to accommodate client and family needs. The role requires on‑site presence 2‑3 days per week with the option to work from home when not in the office or traveling to family homes.

Travel to various counties is required; a vehicle or mileage reimbursement is provided.

Pay range: $42,700 – $48,500 per year. The actual salary depends on your skills, experience, and qualifications.

As a Family Caseworker – Adoptions, you will help children transition from uncertainty to permanency. You’ll support prospective adoptive families, guide them through the home‑study and placement process, and collaborate with state and county partners to match each child with a family committed to walking with them for life. Your work directly shapes a child’s future and strengthens the resilience of our communities.

• Defined‑Contribution Benefits Plan
  • Health, Dental, and Vision Insurance – $0 copay for mental health visits
  • Life, Short‑Term Disability, and Long‑Term Disability
  • Critical Illness and Accident coverage options
  • Flexible Spending Plan
• 401(k) with employer match (up to 6%)
• Paid Parental Leave – based on tenure
• Ongoing training
• 20 days PTO and 11 paid holidays

• Qualified Professional:
  • Master’s degree in human services or a related field + minimum 1 year supervised clinical experience with children and families, OR
  • Bachelor’s degree in human services + minimum 2 years’ experience with the current population, OR
  • Bachelor’s degree in a non‑human services field + minimum 4 years’ experience with the current population.
• Minimum of 2 years’ experience working with children and families.
• Prior foster care licensing and case‑management experience preferred.
• Prior adoption experience preferred.

• Working knowledge of child welfare, foster care, adoption, and mental health systems.
• Ability to build trust and maintain relationships with families, DSS partners, and community agencies.
• Strong discretion, independent decision‑making, and ethical judgment.
• Crisis response skills and comfort supporting families through emotionally complex situations.
• Cultural humility and the ability to work with individuals of all identities and backgrounds.
• Exceptional written, verbal, and interpersonal communication.
• Strong organizational and multitasking skills.
• Proficiency with Microsoft Office, Google Workspace, and client data systems.
• Ability to maintain accurate records and documentation according to state standards.
• Comfort with public speaking, marketing, and representing Crossnore at community events.
• Creative thinking, flexibility, and a sense of humor.
• Valid driver’s license and willingness to travel.
• Commitment to trauma‑informed care and ongoing professional development.

• Provide regular supervision and support to foster/adoptive parents.
• Share educational resources and coach families on meeting children’s developmental and educational needs.
• Complete licensing evaluations, quarterly visits, and annual assessments.
• Conduct required home visits following state licensing regulations.
• Support recruitment, training, and education of prospective adoptive families.
• Participate in a 24/7 on‑call rotation for crisis consultation.
• Collect and review outcome data relevant to licensing and adoption work.

• Recruit and retain adoptive families through outreach, events, information nights, and community partnerships.
• Complete home studies, assessments, and written pre‑placement assessments.
• Prepare children and families for adoption, identifying strengths, challenges, and support needs.
• Provide excellent customer service to prospective families—by phone, email, and in person.
• Offer pre‑ and post‑adoption support to prevent disruption and promote permanency.
• Promote Crossnore’s adoption program across the region.
• Network with DSS and other agencies to present…