Business Support Officer

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This is a Gloucestershire County Council job.

• Job Title:
  
  Business Support Officer
• Job Location:
  
  Shire Hall, Block 4, 4th Floor
• Contract Type:
  Fixed Term
• Duration: 7 months
• Closing Date: 15/02/2026
• Job Requisition Number: 13451
• This post is not open to job share

Would you like to work in a role which is both meaningful and rewarding, where you really feel that you make a difference?

This is a great time to join Gloucestershire County Council, as Children’s Social Care is on an exciting journey, which focuses our approach into being more creative, strengths-based and person-centred, to ensure that we work together to ‘Make a Difference’ to our local communities. We are an agile working organisation with a combination of office-based working and working from home (essential equipment is provided) following an initial period of training in the office.

We place a high premium on diversity and inclusion, as well as on health and wellbeing and we offer a flexible working scheme which is based on business need. We offer Continued Professional Development and will support you to develop your skills and career prospects within Children’s Services.

This Business Support Officer role is based at the Front Door of Children’s Social Care and is situated within the Business Support function of the Multi Agency Safeguarding Hub (MASH). This is a Temporary role for 7 months for the remainder of a Maternity cover. The Front Door/MASH plays an integral part in supporting Gloucestershire’s most vulnerable children and families, as well as being the first contact point for professionals and members of the public.

The main responsibilities for this role is to gather, analyse, and summarise information about children and families to support timely and informed safeguarding decisions within the Multi‑Agency Safeguarding Hub.

We are looking for a proactive and well‑organised individual to join our team, providing essential administrative support within a busy social work environment. Key responsibilities include monitoring generic mailboxes, picking up and actioning tasks, preparing documents in Microsoft Word, and updating spreadsheets in Excel. You will also be responsible for creating and uploading documents to our bespoke database, Liquid Logic (full training will be provided).

The role involves working collaboratively with partner agencies, prioritising referrals, and producing accurate reports that help identify potential risks and support the safeguarding of vulnerable children.

• Flexible and agile working opportunities
• 25.5 days annual leave rising to 30.5 days after 5 years continuous service
• Plus, an option to purchase 10 days of additional leave per year (pro-rata for part-time staff)
• Family friendly employer offering benefits to help support you and your family
• Career development and qualification opportunities
• Supportive and positive working environment with regular, robust supervision
• Excellent Local Government Pension Scheme (LGPS)
• Access to our Employee Assistance Programme (EAP) that provides free, confidential counselling and advice for employees, available 24 hours a day, online and by telephone.
• An in-house Occupational Health service
• Cycle to Work scheme
• Links to employee networks such as Prism (LGBT+) network and the Young Employees Network. Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply)

Working in Children’s Social Care does require an applicant who can be proactive or responsive to changing demands and resilient to some of the tough emotional content of the role. However, it is also a role that can bring great reward and job satisfaction.

If you feel you have the skills, desire and experience required to make a positive difference then please submit your application.

For an informal discussion about the role please contact Natalie Desborough via email bo

To access the Job Profile for this role, please follow the link below:

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The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months'…