Childrens Services Business Support Officer

Join Our Outstanding Team – Business Support Officer (Children’s Services) - SAFEGUARDING FINANCE

FIXED TERM 6 MONTHS
FULL TIME CONTRACT - 37 HOURS

Darby House, Lawn Central, Telford

Are you organised, tech-savvy, and ready to make a difference? We’re looking for a Business Support Officer to join our fast‑paced team supporting children and families across Telford and Wrekin
.

• Provide top-tier admin support to frontline teams in Children’s Safeguarding
  , Family Support
  , and Education & Skills
  .
• Minute meetings, manage data, and handle sensitive information with confidence.
• Collaborate with professionals across services and help drive continuous improvement.

• Strong IT skills (Microsoft 365, databases, etc.)
• Excellent communication and time management
• A proactive mindset and eagerness to learn
• Ability to work independently and as part of a supportive team

We’re proud to be rated Outstanding by Ofsted – the only authority in the West Midlands with this accolade (twice!). Here’s what Ofsted said in April 2024:

• “Exceptional social work practice”
• “Participation is a real strength”
• “Care leavers benefit from a generous local offer”
• “Staff feel valued and supported by visible senior leaders”

Visit our recruitment pages or contact us at

We believe great services start with great people — and that means building a workforce that reflects our community. At Telford & Wrekin Council,
everyone belongs
, and every voice matters
.

A CV template is available if you do not already have a CV.

• We offer competitive salaries and a fantastic leave package — starting at 24 days, rising to 32 days with service, plus 8 bank holidays and an extra concessionary day to enjoy.
• Flexible working & career progression
• Local Government Pension Scheme
• Staff discounts & salary sacrifice perks
• Free parking & confidential wellbeing support
• Hybrid working model – whether you're in the office or working from home, we support a balance that fits your personal and family commitments.

Find out further information about working at Telford & Wrekin Council including our full list of benefits.

Roles involving children or vulnerable adults will require a criminal records check. It’s an offence to apply if you’re barred from working with these groups.

Please note:

We do not hold a sponsorship licence for visas.