Beacon Support Worker - Victims
Welwyn Garden City, Hertfordshire, AL8, England, UK
Listed on 2026-02-24
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Social Work
Family Advocacy & Support Services, Mental Health, Community Health, Crisis Counselor
Overview
Catch
22 is a modern and progressive employer with 1,300 colleagues and 300 volunteers. We work across the social welfare cycle, supporting over 60,000 individuals from cradle to career.
Catch
22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We aim to improve lives on the frontline through delivery of public services and to influence systems from within. With the heart of a charity and the mindset of a business, we deliver on this challenging agenda.
Beacon Victim Care Service
Hertfordshire Police and Crime Commissioner has appointed Catch
22 to deliver the Beacon Victim Care Service across the county. Catch
22 Victim Services provide tailored support to individuals, to empower them to cope and to recover from the impact of crime.
As a Beacon Support Worker, you will be the named and allocated worker providing support to victims and witnesses. You will build and sustain high-quality relationships with victims through an offer of practical and emotional support that wins confidence and trust. You will inform, consult and empower victims to feel supported through the delivery of an agreed and tailored package of support that meets specific risks and needs.
You will work collaboratively with a wide range of agencies to ensure there is a robust referral pathway in place.
You will be a passionate and experienced caseworker who shows an understanding and commitment to the needs of victims and witnesses and how the Victim Service can effectively address those needs.
What good looks like for this role- A confident, professional, and creative individual with a ‘can-do’ approach
- The ability to guide victims and witnesses through their journey to cope and recover following a crime, while preparing for mitigating factors or changing needs
- The ability to build rapport with clients and create safe spaces for victims and witnesses to talk openly about their journey to cope and recover
- You will represent Catch
22 as a trusted professional to clients and when networking or advocating on a client’s behalf with other services or organisations (e.g., police, witness care, housing, etc.) - You will work as part of a team to improve the shared knowledge and expertise in the service and across Catch
22
- GCSE English and Maths (or equivalent)
- Full driving licence and access to a car
Those interested in applying should review the Job Information Pack to find out more. If you have questions about the role or recruitment process, please contact recruitment at
Salary and termsSalary: £26,097 per annum
Hours of work:
Full Time, 37.5 hours a week
Contract:
Permanent
Flexibility:
Blended approach of office working, home working, and visiting clients across Hertfordshire. Flexible working options available.
Vetting and Clearance Requirements: NPPV 2 (Police Vetting), Enhanced DBS check
Application and selectionJob Advert Closes: 25 February at 16:30. Interviews (In Person):
Group interviews will be on 5 March followed by 1-2-1 panel interviews on 13 March for those successful. Flexible working options available with ad hoc homeworking possible, and flexible working requests considered where service delivery allows.
To Apply:
Please provide your CV and cover letter, along with the completion of the screening questions, to express interest in this opportunity. Applications should contain a CV, satisfactory responses to screening questions, and information detailing interest in the role.
Catch
22 is committed to safeguarding and safer recruitment practices, ensuring that every individual within the organisation has been safely checked. Catch
22 is committed to a safe recruitment process and the safeguarding of applicants.
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