Family Hub Family Information Service Practitioner: Family Connect

Applications are being invited for the post of Family Information Service Practitioner within Family Connect. This is an exciting role to work within Family Connect providing Advice and Guidance to families and professionals alike in respect of how best to support children, families and their support network at the earliest opportunity.

This is a part-time position for 18.5 hours per week.

This role will offer parenting and early help advice, guidance and signposting to parents, carers and professionals, that will include providing resources and signposting to all services available to support them. This role will also offer advice to professionals in respect of Telford and Wrekin's Early Help offer, including completion of a Early Help Assessment that will identify the holistic needs of a family and support plan available to the family.

This role will provide signposting to parents in relation to child contact with family members and their support network.

This role will encourage children, parents and their support network to access Family Hubs community resources, such as Family Hubs parenting offer and Family Hub Drop ins.

You will need to be competent in use of business systems to record information accurately.

The role will require a good knowledge of safeguarding information and the local community offer, and multi-agency working skills to enable and promote partnership working and to support children and their support network at the earliest opportunity.

If you would like to discuss the role in more detail please contact Family Hubs Team Leader Liz Taylor on

Please click on the links below to view the job description and person specification.

A CV template is available if you do not already have a CV.

We believe great services start with great people - and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs, and every voice matters.

What we offer:

• We offer competitive salaries and a fantastic leave package - starting at24 days, rising to32 dayswith service, plus8 bank holidays and anextra concessionary dayto enjoy.
• Flexible working & career progression
• Local Government Pension Scheme
• Staff discounts & salary sacrifice perks
• Free parking & confidential wellbeing support
• Hybrid working model - whether you're in the office or working from home, we support a balance that fits your personal and family commitments.

Find out further information about working at Telford & Wrekin Council including our full list of benefits.

Roles involving children or vulnerable adults will require a criminal records check. It's an offence to apply if you're barred from working with these groups.

Please note:

We do not hold a sponsorship licence for visas.