Case Worker - County Lines; West Yorkshire

Catch
22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose - we call these our '3

Ps'. We achieve this by improving lives on the frontline through public services and by using our knowledge to change the system that can trap and disempower those it was set up to help.

The role of Case Worker – County Lines is an excellent opportunity to provide one‑to‑one tailored support to young people, working collaboratively as part of a multi‑agency team to ensure safety and maximise outcomes. The case worker will work as part of the Home Office‑funded County Lines Support and Rescue Service.

• Great verbal and written communication skills and the ability to maintain relationships with key partner agencies.
• Honest, reliable and creative with a flexible approach to all aspects of work.
• Strong organisational skills, able to manage conflicting demands with a problem‑solving and ‘can‑do’ attitude.
• Experience of working with, and delivering training to, young people and professionals in group and one‑to‑one settings.
• Strong attention to detail, and knowledge of risk assessments, engagement strategies, and intervention strategies for young people with complex needs.
• Experience of using recording and data collation systems.

• Provide appropriate end‑to‑end support and interventions to a pre‑defined caseload of young people and their families involved in County Lines activity.
• Proactively assess and manage caseload risks, escalating where necessary through internal and external safeguarding procedures and adapting case‑management frequency and methodology to reflect individual needs.
• Consider diverse needs and aspirations of all groups of service users in service planning and delivery.
• Liaise effectively with local partner organisations and other relevant agencies to ensure effective referrals, care, risk management and smooth transition.
• Promote joint work of the service and partners, acting as a sub‑regional or district single point of contact where required.

• Experience working with young people (18‑25) and their families who are vulnerable or have complex needs, preferably in a community setting.
• Experience of inter‑agency working, preferably with Children’s and Family Services, Youth Justice Services or Youth Services.
• Knowledge of risk and vulnerability issues among young people.
• Good ICT skills, including experience of using data recording and data collation systems.

Successful post‑holders will need to have a full UK driving licence and access to a personal vehicle for work purposes.

Contract:

Permanent
Hours & Work Pattern:
Full time, 37 hours per week.

Salary: £26,097

Location:

Hybrid role based in Leeds.

Those interested in applying should review the

Job Description for further details and use reference REF
3716R in your message. Please note that selecting “NO” to the right‑to‑work screening question will automatically close your application. The role requires a successful enhanced DBS check and proof of right to work in the UK. Catch
22 does not sponsor visas at this time.

Catch
22 is proud to have “Banned the Box” – we do not ask candidates to disclose criminal convictions at the application stage. Disclosures are invited at interview and offer stages.

Apply by submitting a CV, cover letter and completed screening questions. All applications must contain the required documents and information detailing your interest in the role.