Assertive Outreach Worker Job Guildford England UK,Social Work

Position: Assertive Outreach Worker, Full time

Organisation

It’s not just about what we offer, but how we offer it.

Catalyst Support is a leading Surrey charity dedicated to championing wellness across communities, transforming lives by addressing mental, physical, and emotional health needs.

Guided by the belief that wellness is a right for all, Catalyst Support embodies its motto, Supporting Wellness Together, by empowering individuals and communities with innovative, accessible services. With embedded values of kindness, integrity, and commitment, the charity strives to create sustainable, transformative social impact.

Through strong partnerships, ethical governance, and initiatives focused on environmental and financial sustainability, Catalyst Support aligns its efforts with national health priorities, embracing the opportunities to lead the way in integrated, preventative, and community-based care.

Purpose of Job

Catalyst, in partnership with Surrey and Borders Partnership NHS Foundation Trust are providing the Liaison and Diversion services to the Surrey community.

The aim of the service is to provide early intervention for vulnerable people of all ages as they come to the attention of the criminal justice system. People will be assessed and individuals with mental health concerns, learning disabilities, substance misuse problems and other vulnerabilities will be identified as soon as possible and offered support, signposting and referrals to appropriate support services based on their needs.

Information gained from the assessments will be shared with the relevant youth and criminal justice agencies to enable key decision makers to make more informed decisions on diversion, charging, case‑management, effective participation in criminal justice proceedings, remand and sentencing for these vulnerable individuals.

The Assertive Outreach Worker will work with colleagues in the Liaison and Diversion Service to offer person‑centred and community based support and interventions, which will improve the health and social care for individuals whilst reducing offending and supporting the best possible decision‑making within criminal justice partnerships.

Disclosures

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level. Please note past drug and/or alcohol or criminality history will not necessarily discount you from undertaking this role.

Key Activities

To work with Liaison and Diversion colleagues in locality criminal justice settings to engage with individuals following assessment
To actively engage with clients in their local community to support the client achieve their goals following assessment
To conduct continuous risk assessments and develop and update risk management plans with partners
To adhere to all the policies and practices of the Liaison and Diversion service
To provide advice, information and appropriate harm reduction advice based on an individual’s needs
To support the client to engage with key local services to improve their health and wellbeing e.g. primary care, housing, benefits etc.
To jointly work with the client’s other support workers to ensure client meets any criminal justice requirements
To transport clients to appointments as required and support clients at assessments and ongoing appointments, where appropriate and if needed
To develop joint working arrangements with key local services, attend joint assessments if required and attend partnership meetings
To support individuals to find employment, undertake training, access support services, and cultivate positive social networks
To keep up‑to‑date records, data and outcomes in line with the service contract

General terms of reference

Work collaboratively across the organisation to offer support to all main functions. Be committed to the role and support Catalyst to be the most efficient it can be. Be someone who believes in fairness and conducts themselves with integrity.
Work flexibly across operational sites, including working from home arrangements in agreement with your line manager, as required which may include evening and weekend work. Be motivated to improve personal performance, outcomes, contribution, knowledge and skills. Be…