Housing Support Officer

Housing Support Officer

Location:

Edinburgh, West Lothian and Lothian.

Salary up to £29,856.80 per annum including company vehicle and fuel card or £3,500 company car allowance.

Contract:

Full time – Permanent, 40 hours per week, Monday to Friday.

Mears provides temporary accommodation to asylum seekers while their claim is being assessed in three regions:
Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. The role focuses on supporting asylum seekers through their right-to-work application process with the Home Office, providing practical and emotional support, addressing safeguarding and welfare needs, monitoring wellbeing, and keeping accurate records for compliance.

• Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met.
• Provide practical and emotional support to individuals and families.
• Identify needs and put in place support packages to promote independence.
• Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours.
• Carry out risk assessments and maintain accurate records for audits and compliance.
• Communicate effectively with colleagues, service users, local authorities, and partner organisations.
• Maintain professional boundaries while being approachable, empathetic, and supportive.
• Work independently, showing resilience and initiative.
• Be flexible and willing to travel between sites.
• Hold a full UK driving licence.

• 25 days annual leave plus bank holidays.
• Company vehicle and fuel card.
• Access to EAP counselling sessions.
• Family friendly policies.
• Staff perks with Mears Rewards (discounts on groceries, holidays, eye test vouchers, Share save scheme).
• Volunteering leave.

All roles require candidates to have the entitlement to work within the UK. Mears does not currently offer visa sponsorship.

We are committed to fostering a diverse and inclusive environment.