Triage Officer

Housing Triage Officer - Braintree Contract £30.00 per hour Umbrella Hybrid – 3 days onsite, 2 days work from home DRIVING LICENCE AND ACCESS TO OWN VEHICLE IS ESSENTIAL Full time Duties and responsibilties To be part of the busy Housing Team within Braintree District Council, providing a proactive service, giving advice and assistance to anyone with housing related problems in accordance with current legislation and code of guidance.

To be the first point of contact for all new enquiries into the service and to conduct an initial assessment of the approaching household To ascertain a household’s risk of homelessness at first point of contact To provide advice and early intervention assistance to those at risk of homelessness but not within 56 days To undertake case work as necessary to complete triage assessment of cases To co-ordinate and provide responses to all general housing queries including emails and phone calls The Experience You Will Bring:
Recent relevant experience of working in a similar role Must have good interpersonal skills and be non- judgmental The ability to apply investigative skills Hold full driving licence and have use of a car To find out more information please contact Abbie at Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.