Caseworker, Social Work

Job Title:

Caseworker

Company:
John Howard Society of Victoria

Location:

Victoria, BC (In Person)

Job Type: Full-time, Permanent

Work Hours:

40 hour per week, Mon‑Fri, multiple day shifts

Salary: $32.45 per hour

Number of Positions:
Multiple starting Summer 2026

John Howard Society of Victoria is a fast‑paced, growing, dynamic and innovative social service organization that strives to create safe, healthy, and inclusive communities for all.

Our goal is to help individuals achieve greater independence by providing support with housing, life‑skills, education, employment, and community‑based services.

• Our Vision: A safe, healthy, and inclusive community for all
• Our Mission:
  We contribute to a safer, stronger and more sustainable communities by supporting people to achieve greater independence
• Our Goals:
  • Service Excellence:
    Improve the quality of life of the people we serve through more relevant, accessible and sustainable services.
  • Organizational Sustainability:
    Realize a resilient operational and governance model that supports JHSV to consistently serve the end‑to‑end client journey.
  • Capacity:
    Increase our capacity to work effectively and efficiently as a team.
• Our Values:
  • Service Commitments (How we provide services to clients):
    Dignity, Advocacy, Empowerment
  • Team Values (How we work together):
    Collaboration, Accountability, Resiliency

• Competitive Benefits:
  Paid vacation, sick and personal time, health and dental plans, long‑term disability, critical illness and Pension Plan.
• Supportive Environment:
  Employee Assistance Program and professional development opportunities designed to help you succeed both personally and professionally. We invest in training programs, workshops, and mentorship opportunities.
• Engaging Culture:
  Friendly team that values input with numerous employee engagements, giving you a voice to contribute to meaningful change for our clients and community.
• Employee Engagement:
  Team and social gatherings to strengthen relationships and foster camaraderie, creating a supportive network among colleagues.
• Impactful Work:
  Employees at JHS Victoria are driven by a shared mission to make a positive difference in the community, enhancing job satisfaction and connecting team members to a greater purpose.

The position reports to Manager, Residential Programs. We are seeking a dedicated Forensic Caseworker to join our dynamic team. This role provides essential support to residents transitioning from the Forensic Psychiatric Hospital and managing a caseload. Responsibilities include facilitating community integration through structured activities, developing tailored Resident Action Plans, ensuring access to medication, and assisting with budgeting, grocery shopping, and other life skills.

Community engagement with Parole Officers and Case Managers is crucial for advocating residents’ independence. This is an in‑person role with no opportunity to work from home.

• Establish positive communication with and maintain rapport with each resident.
• Develop, implement and sustain a Resident Action Plan suitable for each resident, encouraging participation.
• Meet weekly (minimum) with each resident and record these interactions on CAMS.
• Assist residents with their general needs, including facilitating referrals to community agencies such as JHSV Employment Programs.
• Provide access to prescribed medication as needed and follow the medication management policy.
• Maintain regular contact and communication updates with the parole officer and case manager of the forensic clinic for each resident.
• Ensure organization of house health and safety measures to ensure client safety, meeting all fire, health and safety regulations.
• Monitor residents for substance misuse violations and breaches of conditions set by the Parole Board of Canada and/or the BC Review Board; document and report violations to the Parole Officer or Forensic Case Manager.

• Conduct and document rounds and bed checks at irregular intervals, at least twice during each shift at Manchester House, Gelling Manor, and Maxfield House.
• Answer phones, greet the public and visitors…