Caseworker Bilingual Skills at Cencora

Position: Caseworker with Bilingual Skills at Cencora
Location: Quebec

Elevate healthcare support at Cencora as a Caseworker leveraging bilingual skills. This remote position enables impactful patient care through effective communication and case management.

As a full-time Caseworker, you will be pivotal in managing patient cases, supporting funding programs, and delivering adherence solutions.

Your role demands effective telephone support while ensuring case compliance and thorough documentation. Strong problem-solving abilities and attention to detail will be essential in driving successful patient interactions.

Key Responsibilities:

• Implement call-center programs for patient support

• Administer case management and compliance protocols

• Collect data and document patient interactions accurately

• Provide feedback on current processes and protocols

• Assist in training new caseworkers effectively

Requirements:

• At least one year of experience in customer service

• Bilingual in French and English

• Experience in the pharmaceutical field is preferred

• Working knowledge of Office applications

• Excellent communication and analytical skills

Join Cencora as a Caseworker and utilize your bilingual skills to foster better health outcomes for all.
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