Bank Support Assistant

Bank Support Assistant

Ashfield Court, East Raby Street, Darlington, DL3 7TR

£13.15 per hour

Hours as and when required

You’ll be part of a compassionate, community-focused team supporting people with a disability.

• Provide a hands‑on, high‑quality support service
• Encourage customers to develop daily living skills such as cooking, cleaning, shopping and community involvement
• Promote social inclusion and help customers build confidence, resilience and self‑esteem
• Work with agencies on behalf of customers, encouraging choice and acting as an advocate when needed
• Maintain a safe environment and follow relevant regulations and practices

• Caring, approachable nature
• Ability to keep accurate records and share information clearly with the team
• Excellent communication skills to build positive relationships with customers, families and agencies
• Experience working effectively as part of a team
• Positive and accepting approach to customers whatever their needs
• NVQ Level 2 in Health and Social Care or willingness to work towards it
• Proficient technology/IT skills (Microsoft Office and similar)

• A variety of online discounts and rewards from major retailers
• Health and well‑being plans
• A wide range of learning and development opportunities

• We can only accept applications from individuals with the right to work in the UK.
• All roles require safeguarding and pre‑employment checks, including criminal records and overseas police checks if needed.
• Internal candidates should apply via their internal careers account.
• We may close this advert early, so please apply as soon as possible.

We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.

We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.