Social Care Assessor

About the job

Salary: £33,143 – £36,363 a year pro rata plus £963 essential car user allowance

Hours per week: 33.67

Contract type:
Permanent

Are you passionate about making a real difference in people’s lives? We’re looking for a dedicated Social Care Assessor to join our team and help shape personalised care and support within the community. In this role, you’ll be responsible for receiving referrals, completing holistic assessments, and supporting individuals through every step of their care journey — from planning and review to arranging essential equipment and adaptations.

You’ll play a key role in promoting choice, control, and independence
, ensuring that every person you support has access to the care pathway that’s right for them. Working collaboratively with colleagues, partners, and the wider community, you’ll help influence and improve the local environment to enhance social inclusion, accessibility, and overall wellbeing.

Using established practice frameworks and standard operating procedures, you’ll contribute to the development of neighbourhood working, remaining flexible and responsive to the changing needs of the service. From time to time, you may also take on additional tasks aligned with your role to support the smooth delivery of services.

Please note this role does not attract sponsorship.

Are you a dynamic and motivated professional looking to make a positive impact in your community? We’re seeking a Social Care Assessor who brings innovation, teamwork, and resilience to a fast‑paced environment. You’ll thrive on meeting deadlines, managing competing priorities, and working collaboratively to deliver the best outcomes for individuals and families.

In this vital role, you’ll communicate effectively with service users, carers, and a wide range of professionals, promoting a strong, multi‑disciplinary approach to care. You’ll carry out robust assessments, risk assessments, support plans, and reviews, while facilitating self‑assessments where appropriate. Your clear and concise record‑keeping and reporting will ensure high standards of practice, using council databases and systems to manage cases efficiently.

You’ll use your professional judgment to evaluate priorities, explore creative solutions, and design cost‑effective care packages that deliver value for money. With a sound understanding of equality, diversity, and culturally competent practice, you’ll uphold the highest standards of personal and professional conduct — ensuring fair and inclusive service delivery at every stage.

We’re looking for someone with a basic understanding of social care legislation, including personalisation, eligibility criteria, safeguarding, MCA and DoLS
, as well as welfare benefits advice. A willingness to learn and develop new skills — such as knowledge of occupational therapy equipment or minor adaptations — is essential.

You’ll hold a relevant qualification (or have equivalent experience) and be committed to your ongoing professional development. The role requires daily home visits and occasional work outside of standard office hours, as well as flexibility to work across different Adult Social Care Pathways
.

This is a public facing role so you’ll need to show off your fluency in speaking and writing English.

• From 25 to 32 days’ annual leave: linked to length of service and grade
• Buying annual leave scheme: buy up to 20 days additional annual leave
• Career Pathways: step up in your career or move into a specialist area
• Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant
• Generous relocation package: up to £8,000 (subject to eligibility)
• Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home
• Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part‑time hours and alternative working patterns
• Training and support: unlimited access to development courses, mentoring and support and clear career pathways
• Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons
• Arriva Travel Club: great value savings on local bus travel

We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough.