Project Support Officer

Overview

Join Hampshire County Council and make a difference. Hampshire County Council's Economy & Skills Team, part of the Universal Services Directorate, is looking for a talented Project Support Officer (Connect to Work) to join our dynamic and high‑performing team. This is a fantastic opportunity for an experienced professional with a background in the Department for Work and Pensions (DWP) Provider Referral and Payment (PRaP) system to play a key role in delivering meaningful outcomes.

Working closely with the Connect to Work Development Manager, you'll be at the heart of a vital programme that helps people access supported employment opportunities. Your contribution will be crucial in ensuring the smooth running and continued success of the Council's Connect to Work initiative – making a real impact in the community.

In this role, you will process all Connect to Work programme administration, including the triage of referrals and use of the DWP PRaP system – the UK Government system used by the DWP and welfare‑to‑work providers to exchange participant information and track employment outcomes.

• Have experience working collaboratively across teams and with external partners, including employers, the DWP, and public health organisations
• Demonstrate excellent organisational skills
• Be able to work flexibly and use own initiative
• Contribute effectively within a team environment

The role requires experience in reading, interpreting, and implementing multiple pieces of guidance documentation, alongside maintaining and accurately inputting data into robust systems to process programme information.

We are seeking a candidate with a working knowledge of the DWP PRaP system and a clear understanding of UK Government skills and employment policies.

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.

Our benefits package includes holiday entitlement, a pension scheme, a flexi‑time scheme, family‑friendly policies, interest‑free travel loans, and discounts. We offer a flexible, motivating, and inclusive workplace, with a culture built on teamwork where people can grow and develop in their roles. Hampshire County Council is a flexible employer that values your skills and offers a great work‑life balance. We offer flexible working options and have invested heavily in technologies to support remote working.

This role can be carried out partly remotely; however, some office‑based working and travel to sites across the county will be required to support business needs.