Welfare Rights Advice and Adviser Almond Housing Association Tenants

Overview

Welfare Rights Advice and Money Adviser for Almond Housing Association Tenants

Salary
: £28,795.45 - £30,523.99 (pro rata) - Pro rata for 18 hours: £13,290.20 - £14,087.99

Fixed term until 31 March 2028

Hours
: 18 hours per week, worked over 3 days (or more if preferred)

Location
:
Almond Housing Association offices – Livingston and West Lothian area, or home-based. If home-based, you will be required to spend 1–2 days each week in Almond offices and attend meetings in person in West Lothian and Edinburgh.

Driving
:
Holding a full, valid driving licence would be advantageous, but is not required for this role.

• Provide expert welfare benefits advice, support, and representation to tenants of Almond Housing Association to maximise income.
• Deliver high-quality guidance and advocacy in relation to welfare rights and money advice within the Advice Services team.
• Engage with clients to understand needs, assess eligibility, and assist with relevant claims and appeals where appropriate.
• Maintain accurate client records and ensure information is handled in line with data protection and equality requirements.
• Collaborate with colleagues to support a wide range of housing and support needs and contribute to a professional and supportive service.

• Good understanding of welfare benefits, or experience of working with people with support needs, is highly desirable.
• Digital competence and a commitment to equality and diversity, with experience supporting people from marginalised groups.
• Excellent verbal and written communication, organisational skills, and attention to detail.
• Experience working in or with a housing association or advice service is advantageous.

• This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK without sponsorship.
• PVG Disclosure Scotland membership is required (a regulated role).
• As part of the recruitment process, a Criminal Convictions Certificate may be requested for those who have lived outside the UK in the last 10 years; the applicant is responsible for any associated costs.

Note:

This description retains only information related to the role responsibilities, required qualifications, and terms of employment. Any promotional or application-process content has been omitted.