Family Support Worker

Overview

We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week) to deliver a high-quality family support service as part of our Southampton Care Team to families in the local area, at a time when they need it most.

• Reporting to the Family Support Manager of the Southampton Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.
• Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
• An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
• A warm, inclusive approach to achieving goals quickly and correctly.
• Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
• Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MS Office).
• A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates.
• A practical knowledge of diversity issues affecting children, young people, and their families - aware that being responsive to others needs and concerns, is essential. There will be a requirement for flexible working and a full current driver7s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust Children's Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything.

Base salary: £24,000 pa + Company Car (with an approx. retail value of £23,000-£26,000, taxable benefit in kind of £6-£8K) and other excellent benefits

Posting type:
Part time (

Note:

initial listing shows full-time; consider aligning with actual role), Remotely based option noted

Dorset, Hampshire and parts of Wiltshire and Isle of Wight

• Control over your own schedule, based on the needs of families on your caseload
• Company car for front line care posts (car P11D value of £23,000-£26,000, taxable benefit in kind of £6-£8k)
• Pension scheme with employer contribution and employee contribution
• Generous annual leave with entitlement increases over service years
• Option to buy/sell annual leave and additional personal leave
• Time off in lieu and family-friendly policies supporting wellbeing
• Employee Assistance Programme with remote GP, counselling and more
• Blue Light Card Scheme and other rewards
• Bike to work, season ticket loan and payroll giving schemes
• Recruitment bonus scheme and robust training & development