On Demand Bereavement Specialist Remote wide meetings and events

Remote with occasional travel UK-wide for meetings and events as required

Bereavement Services

Full time

Permanent

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The overall purpose of the role is to provide timely psychosocial assessment, psychoeducation and proactive pre- and post-bereavement support to children, young people and adults, using a range of supportive methods, approaches and techniques consistent with level 2 of the NICE (2004) psychological framework.

The post holder will form part of the On Demand Team and will be responsible for the effective day-to-day operation and delivery of the service (Monday to Friday, 8am to 8pm) across a range of On Demand digital platforms. The post holder will also complete comprehensive risk assessments with children, young people and adults, and will liaise with relevant external agencies—such as social care, the police and general practitioners—in accordance with organisational safeguarding policies and procedures.

In addition, the role involves conducting regular weekly referral callbacks, using clinical judgement to ensure that each person is supported to access the most appropriate service for their needs at that time. Working alongside the wider bereavement services team, the post holder may also co-facilitate therapeutic group sessions and deliver one-off psychosocial education groups or workshops, extending the reach of bereavement support beyond individual contacts.

• Build compassionate, trusting and professional relationships with bereaved children, young people and adults, ensuring all contact is person‑centered, trauma‑informed, developmentally appropriate and sensitive to individual needs and circumstances
• Communicate complex and sometimes distressing information clearly and supportively, maintaining professional boundaries at all times
• Adapt communication style and approach to suit the needs, preferences, and emotional states of children, young people and adults, including those with neurodiverse profiles or communication difficulties
• Work collaboratively with colleagues across bereavement services, ensuring continuity and consistency of support
• Engage effectively with parents, carers and professionals involved in a child or young person’s care to coordinate holistic support
• Liaise with external agencies – including social care, education, healthcare professionals, police and voluntary sector to share information appropriately under safeguarding guidance
• Participate in regular clinical supervision to support safe, effective delivery of care
• Contribute to team meetings and service development discussions, offering insight from frontline practice
• Model the values and culture of the organisation in interactions and relationships at work
• Ensure accurate and timely documentation of communications and decisions in line with organisational policies and data protection regulations

• Ability to conduct full psychosocial assessments and to lead support interventions with children, young people and/or adults in accordance with best practice
• Ability to complete comprehensive risk assessments and determine appropriate level of response/intervention
• Deliver targeted pre/post bereavement support and interventions utilising a range of supportive therapeutic and psychosocial techniques, working within level 2 of the NICE (2004) psychological framework
• Demonstrate a robust understanding of grief, loss, trauma, child development, and the psychological and social impact of bereavement on children, young people, families and adults
• Apply sound clinical judgment and maintain professional accountability for practice in line with national standards, organisational policies, and personal relevant professional Code of Conduct
• Maintain knowledge about current, evidence‑based practice
• To maintain a personal profile of professional development in accordance with professional requirements/governing bodies
• Demonstrate knowledge of all relevant policies and procedures
• Adhere to legislation and statutory guidance related to Safeguarding Children and Young People, Safeguarding Adults, and the Mental Capacity Act, providing…