Intake Specialist

Benefits

• Competitive compensation
• A comprehensive health benefits plan that includes massage therapy, naturopath services, travel coverage, and much more
• A comprehensive dental insurance plan
• An RRSP Matching benefit
• An Employee & Family Assistance program
• Employee wellness initiatives
• Paid days off for religious observance purposes
• Paid days off for personal wellness purposes

The Career Foundation operates five full suite Integrated Employment Services (IES) Centres across the Greater Toronto Area (GTA), conveniently located in Etobicoke, North York, Toronto, York, and Scarborough. These centres provide job seekers with a comprehensive range of services, including career exploration, résumé and interview preparation, job search support, employer connections, and employment retention support. The Career Foundation also partners with employers that share our commitment to community hiring.

Employer services include access to a diverse talent pool, support with coordinating and hosting hiring events, guidance on how to effectively coach and support new hires, and strategies to support job retention.

As an Intake Specialist, you will fulfill a critical role in the Explore phase of the Integrated Employment Services (IES) client journey by conducting comprehensive intake assessments to understand each client’s employment history, skills, career interests, and barriers to employment. The role applies counselling informed communication techniques and labour market knowledge to determine the most appropriate service pathway for each client.

The role also supports community outreach and off site intake activities to increase client referrals and access to services.

You will also be responsible for assessing financial supports for eligible clients to help remove barriers to employment and support successful outcomes. In addition, you will be responsible for delivering Better Jobs Ontario (BJO) information sessions and preparing and submitting BJO applications to the funder, as required.

This position requires strong assessment and analytical skills, the empathy and rapport building abilities of a counsellor, and the technical proficiency required to maintain accurate documentation within digital reporting systems. While documentation and compliance requirements are essential, the primary focus of this role is to ensure clients are appropriately assessed and connected to the services best suited to support sustainable employment outcomes.

Full-time (37.5 hours per week) one-year contract with excellent potential for permanency.

The starting annual salary for this position is $57,000.00 (or $58k if the successful candidate holds a master’s degree, full bilingualism in French, or full proficiency in Sign Language).

This opportunity is based at The Career Foundation’s North York Employment Centre, located near Lawrence Avenue West & Allen Road, and requires periodic travel to other locations, including community partner sites and other stakeholder locations to deliver off-site intake services to enhance accessibility and support ongoing referral pathways. The successful candidate must be willing to work on site from the office on a full-time basis.

The position will also permit a hybrid schedule, allowing for one work from home day per week. The hybrid schedule is based on performance and operational requirements and is therefore subject to change at any time.

This posting is for an existing vacancy.

As soon as possible.

Area Manager, Employment and Placement Services

An offer of employment for this opportunity will be contingent on the incumbent providing an acceptable Vulnerable Sector Check (VSC).

Artificial Intelligence (AI) is not currently used to screen, assess, or select applicants at any stage of the hiring process.

• Conduct comprehensive, individual client intake meetings to assess employment history, transferable skills, career interests, and barriers to employment (e.g.,…