Licensing Officer Level 2

About the Role

Working Hours:

35 Hours Per Week

Contract Type:
Full-Time Permanent

Additional Payments: 6.7% Flexibility payment

Closing Date: 26 July 2026

Closing Time: 11.59pm

Interview Method:
Face to Face

Legal Right to Work:
In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment.

Use of Artificial Intelligence (AI):
Artificial Intelligence can support your application, but all examples and statements must be truthful, factually accurate and taken directly from your own experience. Plagiarism may lead to application withdrawal.

References:
Two references required (preferred 3 years’ history).

Qualification:

Professional Licensing Practitioners Qualification (or willingness to obtain if have relevant experience). Driving Licence:
Must hold a full valid UK driving licence.

We’re looking for a Licensing Officer (Level 2) to join our Licensing Unit. You will be a strong communicator, capable of high‑quality investigative casework, ensuring licencees comply with their requirements.

• Assess license applications.
• Attend and present at licensing hearings.
• Enforce licence conditions and take legal action when necessary.
• Work with partner agencies.
• Provide training and specialist advice.

Skills and Experience

• Excellent communication skills – able to write clearly and speak confidently in public settings.
• Strong analytical and investigative skills – able to interpret complex information and legislation and collect evidence in accordance with best practice.
• Effective planning and time management – able to prioritise and manage workloads independently.
• Creative problem‑solving – able to develop innovative solutions and make sound decisions.
• Demonstrable experience in licensing or a similar regulatory field, including enforcement activity.

Technical Knowledge and Qualifications

• Professional Licensing Practitioners’ Qualification (or willingness to complete if have relevant experience).
• Detailed knowledge of the legislative and regulatory framework of a licensing authority.
• PACE Interview trained or willingness to undertake training.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Full UK driving licence.
• Willingness to work a minimum of 20 night shifts per year, including weekends.

Beneficial (but not essential)

• Experience preparing and presenting reports to Licensing Sub‑Committees.
• Experience conducting PACE interviews.
• Familiarity with licensing systems and databases used in local government.
• Experience delivering training or briefings to internal and external stakeholders.

• Generous holiday allowance – up to 26 days annual leave plus bank holidays, increasing to 31 days after five years. Additional leave may be purchased.
• Large pension scheme – enrolled in the UK’s largest local government pension scheme with life cover of three‑times your salary as a lump sum.
• Enhanced parental and carers leave – designed to provide ample time to bond with your newborn or support family during critical life events.
• Perks – discounts on shopping, holidays, phone contracts, cycle‑to‑work scheme, free flu jabs and eye tests, and more.
• Learning and development – workshops, training, apprenticeships and qualifications.
• Good Employment Charter – secure, flexible work, fair pay review, union recognition and health & wellbeing support.
• Volunteering leave – up to 3 days pro‑rate of paid volunteering leave.

Manchester City Council is committed to creating a diverse and inclusive workplace. We encourage applications from people of all ages and backgrounds, especially from Black, Asian, Minority Ethnic communities, disabled people, and young people.

Interview Adjustments:
Let us know if you need any adjustments to demonstrate your suitability during the interview.

Accessible Formats:
Our Recite Me tool offers text‑to‑speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible.

We guarantee assessments for applicants who meet the recruiting panel’s minimum shortlisting requirements and meet at least one of the following:
Armed Forces, care, disabled, or GM Elevate/positive action programme participation.