Family First Case Manager

We are looking for driven and passionate people to work with us to deliver real benefits for our residents and businesses and become part of the Knowsley Journey

• Location: Nutgrove Villa, Westmorland Road, Huyton , Knowsley , L36 6GA
  , Hybrid Working
• Contract: Temporary
• Working Pattern: Full Time
• Hours: 36 hours per week.
• Closing Date: 16/08/2026 at 23:59
• Reference: CVP 0673

Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024.

We are an Accredited employer under the Liverpool City Region Fair Employment Charter , demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.

Fixed Term until March 2029

Are you passionate about supporting children and families?

Do you enjoy working with children and families to enable them and empower them to make positive changes

If so, you may be the perfect candidate for this role.

Family First provides Early Help Assessment, Interventions, Support and Review to children and families who need Targeted Interventions. This highly professional and strong team deliver improved outcomes to children and families in Knowsley.

To work as a member of the Family First Service delivering targeted and co-ordinated interventions to families with children 0-18 years displaying a range of complex, interacting needs. These will include effective parenting skills, relationship breakdown, family dynamics, emotional health and well-being, sexual health and self-esteem. Families will be supported to achieve better outcomes including improved school attendance and tackle issues such as truancy and exclusion, reduce risk‑taking behaviour including crime, anti‑social behaviour and improve employability.

Family First Case Managers will adopt a multi-disciplinary approach to working with families and will have a good working knowledge of services and interventions that are available across the partnership to support families.

Family First Case Managers will undertake holistic, Early Help assessments in partnership with families, and will act in a Lead Professional capacity to personally develop an outcome focused family plan and co-ordinate the delivery and reviews of this plan. This will include personally delivering a range of supportive and practical interventions, co-ordinating the multi-agency Team Around the Family processes through the Signs of Safety/Wellbeing Model and delivering other evidence-based programmes and approaches such as parenting programmes, child development, Child Sexual and Criminal Exploitation considering a Contextual Safeguarding approach, and other issue-based programmes across the 0-18 age range.

Delivery of the family plan may also include the co-ordination of other services interaction with the family and procurement of other relevant, specialist interventions.

Case Managers will assist in the development and delivery of new and innovative prevention and early intervention programmes within Knowsley delivered to young people and parents through individual sessions or in group settings. Case Managers will also be expected to participate in practice improvement activities to support the development of the service and may be asked to lead on thematic activities.

At Knowsley Council we will consider requests for flexible working. For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time. There is a requirement for you to attend your work base at least 3 day’s per week.

We welcome applications from residents and beyond, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their under representation in our workforce.

Please note sponsorship is not available for this role.

We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.

At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact:

Closing Date:
Sunday, 16th August 2026 at 23:59pm

Interview Date: 21st August 2026