Support Coordinator

Support Coordinator We're looking for an innovative, compassionate and professional person with strong communication and organisational skills to join the Stroke Recovery Service in Herefordshire and Worcestershire.

Position: 000012 Stroke Support Coordinator

Location:

Home-based covering Herefordshire and Worcestershire.
However, this role will require extensive travel across the delivery area.
Travel will also be required for team meetings and other work-related meetings

Hours:

Part-time, 28 hours per week
Salary:
Circa £22,600 per annum (FTE circa £28,300 per annum)

Contract:

This is a fixed-term contract until 31st March 2027. Services are contracted and there is currently funding for this contract until 31st March 2027.
Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.

Closing Date: 30 August 2026
Interview Date: 14 September 2026. Interviews will be held via video conferencing.

In this role, you'll support stroke survivors and their families as they adjust to life after stroke. You'll help identify their needs, provide personalised information, advice and support, and work with them to achieve the outcomes that matter most to them.

• Support stroke survivors and carers as they move from hospital discharge back into the community.
• Use a person-centred approach to help stroke survivors and carers set goals and access the right support.
• Provide clear, tailored information, advice and practical support.
• Encourage stroke survivors to make informed lifestyle changes that may reduce the risk of further strokes.
• Work closely with NHS colleagues and community partners to improve the lives of people affected by stroke.

• Have a background in a caring and/or charity profession supporting people with disabilities.
• Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
• Have experience of working with people who may have additional communication support needs.
• Be proficient in using Microsoft applications, including Word and Excel and experience using IT systems to record and maintain beneficiary data.
• This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

• 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent)
• Cashback and discount scheme
• Employee assistance programme
• Learning and development
• Pension scheme
• Life Assurance
• Eye Care vouchers
• Long Service Award
• Health Cash Plan
• Flexible working opportunities available

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke.

This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived…