Homelessness Support Worker

As a Homelessness Support Worker at EGG, you will provide individualised, one-to-one support to people who have experienced homelessness. You’ll help clients navigate the challenges of rebuilding their lives, offering practical assistance, emotional support, and access to opportunities that promote independence and long-term stability.

Engage, Grow, Go Framework

• Build trusting relationships with clients through consistent, empathetic support.
• Encourage active participation in their own recovery and development journey.
• Facilitate access to opportunities that promote personal growth and independence.

Assessments & Planning

• Conduct safeguarding, risk, needs, and holistic assessments.
• Develop person-centred support plans tailored to individual goals and circumstances.

Case Management

• Manage a caseload of clients with complex needs.
• Maintain accurate records of client details, interactions, case notes, and progress.

Employment Support

• Assist clients with job searching, CV and cover letter writing, interview preparation, and navigating job sites.
• Support clients in finding employment and transitioning into the workplace.

Housing Support

• Provide guidance on housing options and referral pathways to accommodation services.
• Assist with housing applications and determine eligibility for financial assistance.

Life Skills Development

• Support clients with budgeting, bill payments, and applications for education, training, or volunteering.
• Promote independence through practical life skills coaching.

Advocacy & Signposting

• Advise clients on their rights and entitlements.
• Liaise with external agencies and signpost to relevant services (e.g., mental health, substance misuse, debt advice).

Community Engagement

• Maintain relationships with employers and community partners.
• Conduct outreach activities and promote EGG’s services within the community.
• Work with local authorities and external agencies to support client applications for benefits, housing, grants, and other entitlements.

Professional Development

• Reflect on practice, share insights, and contribute to team learning.
• Stay informed on homelessness-related legislation, policy changes, and best practices.

• Employer:
  
  EGG
  - Engage Grow Go
• Locations:
  Hybrid, Stockport
• Role Type:
  Fixed term
• Salary:
  Salary will rise to £30,000 after 12 months, as with many charities this position is offered on a 12 month fixed term with the view to extend dependant on funding.
• Working Hours:
  
  Full-Time

• Closing Date:
  Friday 21st August 2026 at 12:00pm
• Closing Time: 17:00pm
• Contact Name:
  Nick Sherburn
• Employee Benefits:
  
  Work based pension scheme
  
  Office parkingEGG supports some hybrid working, dependant on organisational and client needs
• Working Pattern Details:
  Monday
  - Friday 9am-4.30pm
  At EGG we offer some hybrid working which could change depending on service demands, we current allow employees to work from home on a Monday and Friday.
• Would You Consider A Job Share For The Role?:
  Yes