Team leader- Domestic Abuse Group Work

We have an exciting opportunity for a Team leader to join the Safe horizon parternship team in London, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we’d love to hear from you…

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options
  :
  Including hybrid working.
• Generous Annual Leave
  : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave
  :
  An extra day off for your birthday.
• Pension Plan
  : 5% employer contribution.
• Enhanced Allowances
  :
  Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts
  :
  High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing
  :
  Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support
  :
  Employee assistance programme and wellbeing support.
• Inclusive Networks
  :
  Access to EDI networks and colleague cafes.
• Sustainable Travel
  :
  Cycle to work scheme and season ticket loans.
• Career Development
  :
  Ongoing training and support with opportunities for career progression.

You will need to have proven experience in group work facilitation, community support or change management along with supervisory or management, although we will consider applicants from other fields providing you are able to demonstrate comprehensive knowledge and understanding of both domestic and sexual violence.

This role involves both face to face and virtual support in a hybrid model of working. There is an expectation that you will do a mixture of working from home, our office in Singer Street.

• Complete reporting on service performance and audit of group quality, standards against operating model framework.
• Ensure the delivery of an effective and excellent service that aims to adjust to the needs of victims and follows and evidence based approach
• Provide effective and supportive people management to the operations team ensuring excellent performance management and monitoring, strong working relationships and culture of support and guidance to support strategic aims
• Ensure needs and risks assessment are completed with all contacted clients and actioned appropriately in accordance with the scope of your role

You will need

• Strong communication skills, a proactive approach and the confidence to be able to influence the way in which this service is delivered are key
• Knowledge of help-seeking barriers and support needs of victims of domestic and sexual abuse (in heterosexual or same-sex relationships)
• An understanding of domestic and sexual abuse including the impact of abuse on victims and their children.
• To understand the principles of risk assessment, safety planning and risk management for victims of domestic and sexual abuse and their children.
• Knowledge of safeguarding issues, and the legal responsibilities surrounding these issues.
• Experience of direct service delivery to victims of domestic and sexual abuse or other vulnerable people.
• To be committed to equal opportunities and diversity issues in policy and practice.
• Strong crisis management skills and the ability to deal with stressful and difficult situations.

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we’re proud to celebrate diversity and create a workplace where everyone feels they belong. We’re committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.