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Family Worker

Remote / Online - Candidates ideally in
Wigan, Greater Manchester, WN1, England, UK
Listing for: Wigan Council
Remote/Work from Home position
Listed on 2026-09-01
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Human Services/ Social Work
Salary/Wage Range or Industry Benchmark: 29540 - 32597 GBP Yearly GBP 29540.00 32597.00 YEAR
Job Description & How to Apply Below
Position: Family Help Worker

Priority Candidates will be considered in the first instance

Salary:
Grade 6, £29,540 - £32,597 per annum.

37 hours per week

We're on a journey to build a workforce reflective of our Borough.

We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!

Your role :

You may be the Lead Professional for children, young people and their families with complex and multiple needs, or support families across the range of threshold needs. You will build positive relationships with them, act as their champion and advocate improving aspirations and outcomes by building on their strengths.

You will complete Early Help Assessments to understand the family needs and develop plans alongside families as well as supporting to access resources. The role will require you to coach, challenge, and support families to achieve their goals by delivering direct and group work as well as working alongside partners from other disciplines to support the family to meet their aims, ultimately building resilience within themselves and their communities, this is likely to include developing and strengthening family networks.

About you:

We’re seeking a motivated practitioner with a Level 3 qualification (or equivalent experience) in a caring profession and a strong record of continued professional development. You will understand strength-based, trauma-informed, restorative and relational practice, with solid knowledge of safeguarding and multi‑agency procedures. You can apply the Early Help framework, use evidence‑based tools, and maintain clear, timely records. You bring high challenge/high support values, understand barriers to learning, and confidently connect families to community assets.

You’re aware of health inequalities and able to travel effectively using your own or public transport.

About us:

We have won Council of the Year 3 times across Public Sector Awards in the last 5 years. We have a culture that fosters positivity, courage, accountability, and kindness, rooted in asset-based ways of working, that make a difference for our residents and children. So, if you want to be part of Wigan’s ambitions to become the best in delivering early help and prevention services, then we would love to hear from you.

The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them.

Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits  to find out more about working for #Team Wigan.

To be appointed to this role you must be able to prove your right to work in the UK, and you must maintain a valid (active) right to work. Please note, at present we are not a licenced sponsor. Please visit the link below to check you qualify to apply. Prove your right to work to an employer:
Overview -   Prove your right to work to an employer

Wigan Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expects all employees, workers and volunteers to share this commitment. Safeguarding is everyone's responsibility. As part of this commitment, Wigan Council operates robust Safer Recruitment procedure.

If you require an informal discussion about the role, please contact Rachel Seddon on  to arrange a time to chat.

Interview date:
Week Commencing Monday 7th September 2026

This position is subject to Enhanced Disclosure Procedures plus child and adult barred list check

The employer is committed to safeguarding

To view the details relating to this position, please click the links below:
  • Privacy Policy 2026
  • DBS Applicant Information
  • Job Specification
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