Women and Girls Case Worker

Location: Knowsley

Women and Girls Case Worker

Location:

Merseyside
Salary: £27,906 - £29,000 per annum
Vacancy Type:
Permanent, Fill Time (37 hours per week)
Closing Date: 22nd of September 2026
Catch
22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose - we call these our '3

Ps'.
We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity, and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
Our Young People and Families (YPF) hub provides early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Our services support people no matter what their situation – and have demonstrated a high success rate.
County Lines Support Service
County Lines Support Service: A specialist support service for under 25’s, and their families, who are criminally exploited through county lines in London, the West Midlands, Merseyside, West Yorkshire and Greater Manchester.

Job Description
The role of this Case Worker will be working with Women and Girls - County Lines is an excellent opportunity to provide one-to-one tailored support to young people, working collaboratively as part of a multi-agency team, to ensure the safety of young people, and maximise their outcomes. Tailoring support to each young person's individual needs and circumstances, our case workers work as part of the Home Office-funded County Lines Support Service

* This role requires access to a car, and a full driving licence.
About You
 
* Great verbal and written communication skills, with the ability to maintain relationships with key partner agencies, working effectively as part of a team.
 
* Honest and reliable, with a creative and flexible approach to all aspects of work.
 
* Strong organisational skills, with the ability to manage conflicting demands through a problem solving and a ‘can do’ attitude.
 
* Experience of working with, and delivering training to, young people and professionals, in both group and one to one settings.
 
* Strong attention to detail, and knowledge of risk assessments, engagement strategies, intervention strategies, particularly in relation to young people with complex needs.
 
* Experience of using recording and data collation systems.
Main Duties and Accountabilities
 
* Providing appropriate end to end support, and interventions, to a pre-defined caseload of young people, and their families, who are involved in County Lines activity – young people are referred by means of effective assessment, care planning, and risk management.
 
* Proactively and continually assessing and managing caseload risks, escalating where necessary through internal and external safeguarding procedures, and adapting case management frequency and methodology to reflect individual needs and circumstances.
 
* Ensuring that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery, to enable all service users to fulfil their potential.
 
* Liaising effectively with local partner organisations, and other relevant agencies, to ensure effective referrals, care, risk management, and ease of transition and referral, for young people.
 
* Promoting the continued joint work of the service, and other partners, acting as a sub-regional or district single point of contact, where required.
Qualifications
 
* Experience of working with young people up to the age of 25 and their families, identified as vulnerable or having complex needs, preferably in a community setting.
 
* Experience of inter-agency working, preferably with Children's and Family Services/Youth Justice Services/Youth Services.
 
* Knowledge of issues around risk and vulnerability amongst young people.
 
* Good ICT skills, with experience of using data recording and data collation systems.
Additional Information
We aim to review applications as quickly as…