Remote Social Care Navigator

About the Role

Our client is seeking a dedicated and resourceful Remote Social Care Navigator to join their expanding team, supporting individuals primarily in the Tembisa area. This pivotal role involves guiding clients through complex social support systems, connecting them with vital resources, and ensuring they receive comprehensive assistance. As a fully remote position, you will leverage digital tools and platforms to maintain consistent contact and support for clients, regardless of their location within the designated service area.

This is a unique opportunity for a proactive individual passionate about social justice and community empowerment, working from the comfort of their own home while making a significant impact in Gauteng .

• Conduct virtual client needs assessments and develop individualized service plans.
• Provide remote guidance and support for accessing social services, healthcare, and educational opportunities.
• Connect clients with appropriate community agencies and resources through digital outreach and coordination.
• Maintain detailed client records and track service utilization via a secure online portal.
• Advocate for clients' needs and assist in navigating bureaucratic processes remotely.
• Facilitate virtual support groups and information sessions for clients and their families.

• Proven experience in social work, case management, or a related community support role.
• Excellent understanding of social services, healthcare systems, and available community resources.
• Strong proficiency with virtual communication tools (e.g., Zoom, Teams) and digital case management software.
• Exceptional written and verbal communication skills, with the ability to empathize and build trust remotely.
• Demonstrated ability to work independently and manage a caseload autonomously from a home office.
• Relevant degree or certification in social work, counseling, or a related field.

• Competitive annual salary with remote work stipend.
• Comprehensive health and wellness benefits package.
• Flexible remote work schedule, promoting work-life balance.
• Access to online professional development and training opportunities.
  
  A mission-driven organization focused on social impact and client well-being.