Carer Support Adviser

Skip to content Carer Support Adviser (South Essex) Published 01/09/26 Carer Support Adviser South Essex

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

As a Carer Support Adviser your responsibilities would include:

• Supporting carers through collaborative working, ensuring their voices are heard and their needs are met
• Identifying opportunities for service improvement and driving new initiatives that respond directly to carers' experiences
• Building relationships with local community organisations to develop strong partnerships and enhance support networks

• Experience in the health and social care sector (desirable not essential)
• Proven ability to assess and support individuals' needs effectively
• Strong written and verbal communication skills to create carer assessments, support plans and maintain accurate care records
• Confidence in using databases and digital systems for timely record-keeping
• A sensitive and respectful approach to building positive relationships with those you support
• Working knowledge and practical experience in safeguarding
• Commitment to promoting equality, diversity, and inclusion across all services

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.

Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

Applications can only be assessed if they clearly state how you meet each of the requirements in the Personal Specification.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

Following shortlisting, successful candidates will be contacted directly and invited to interview - Date to be confirmed.

Carers First is an Equal Opportunities Employer

There are currently 5.7 million unpaid carers in the UK, however carer charities estimate that number could be as high as 10.6 million. Their huge contribution saves our economy £162 billion each year - the cost of a second NHS. Each carer’s needs and situation are unique, but many face similar challenges. They can struggle to balance employment, finances, or their own wellbeing and time for themselves with their caring role.

They may not be aware of the help and support available to them - and that is why we are here.

Carers First works directly with, and for, thousands of carers, providing personalised information and tailored support in the way that suits…