Customer Service - Work from Home
Quebec, Québec, Province de Québec, Canada
Listed on 2026-09-18
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Social Work
Human Services/ Social Work, Patient/Health Advocate, Community Support Services, Community Health
Location: Quebec
Job Description
- Engage in meaningful dialogue with patients to gather a comprehensive assessment of their physical, emotional, psychological, and social needs.
- Develop a tailored care plan addressing the client’s specific goals using a client‑centered approach.
- Set measurable goals to provide clarity, track progress, and ensure interventions target specific outcomes.
- Collaborate with a multidisciplinary team to ensure a holistic and coordinated approach to the patient’s care plan.
- Provide ongoing support, offering guidance and encouragement to help patients navigate challenges and achieve their goals.
- Assist with identification, referrals, and navigation of community resources to help patients reach their objectives.
- Conduct regular follow‑up visits (in person or virtual) to assess progress, address emerging issues, and adjust the care plan as required.
- Completion of a Bachelor of Social Work from an accredited university.
- Master of Social Work preferred.
- Registered with the Ontario College of Social Workers & Social Service Workers.
- Minimum five years of experience working as a Social Worker.
- Experience working in a community setting is an asset.
- Valid Ontario driver's license and reliable vehicle.
- Knowledge and experience working with a diverse patient population, including frail seniors and patients with multiple comorbidities.
- Proficiency in computer software programs (e.g., Microsoft Office) and virtual communication platforms (e.g., Microsoft Teams, Zoom, Go To Meeting).
Salary: CA $28.00 hourly
Location:
Remote
Employment Type:
Full‑time
This position is a current vacancy.
Spectrum Health Care is committed to fostering, cultivating, and building a culture of diversity, equity, and inclusion within our organization. We strive to attract, engage, and develop a workforce that reflects the diverse communities we serve.
In accordance with the Accessibility for Ontarians with Disabilities Act 2005, support will be provided for accommodations throughout the recruitment process upon request.
If you require accommodation because of a disability during the recruitment process, please contact Human Resources at for assistance.
We thank all applicants; however, only those individuals selected for interviews will be contacted.
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