Allocations Officer - Local Authority

Allocations Officer

Location:

Predominantly Remote - Oxfordshire Rate: £22.40 per hour PAYE or £22.48 - Umbrella

Hours:

37 hours per week

Contract:

Temporary contract initially for 6 months DBS Requirement:
Enhanced DBS About the Role We are seeking an experienced Allocations Officer to join a busy Housing Services team. This is primarily a remote position, offering the flexibility of home working while supporting the allocation of social housing through a Choice Based Lettings (CBL) system. The successful candidate will play a key role in ensuring housing is allocated fairly and efficiently, carrying out eligibility and suitability assessments, managing housing applications, and supporting customers in housing need.

Key Responsibilities Allocate social housing in accordance with housing legislation, policy, and procedures. Manage and process Choice Based Lettings (CBL) shortlists. Conduct pre-offer checks and assess applicant suitability. Provide advice, guidance, and support to customers regarding housing options. Maintain accurate records and update housing management systems. Liaise with housing providers, internal departments, and partner agencies. Support vulnerable applicants and contribute to positive housing outcomes.

Ensure compliance with relevant legislation and organisational policies. About You Experience in housing allocations, housing needs, homelessness services, or a similar customer-focused environment. Knowledge of social housing allocation processes and Choice Based Lettings. Understanding of housing legislation, including the Housing Act and homelessness duties. Strong organisational and case management skills. Excellent communication and customer service abilities. Experience using Microsoft Office applications and database or housing management systems.

The ability to work independently and manage a varied workload in a fast-paced environment. Have the experience and expertise?? APPLY NOW alternatively contact Reed Reading Office for details.