Remote Case Manager - Social Services

Our client is actively seeking a dedicated Remote Case Manager specializing in social services to join their expanding virtual team. This role is crucial for providing comprehensive support and guidance to clients from the comfort of their own homes, utilizing digital communication and case management tools. You will be responsible for assessing client needs, developing tailored intervention plans, and connecting them with appropriate resources, regardless of their physical location.

This is a unique opportunity to leverage your skills in social services within a flexible, remote-first work environment, contributing to positive client outcomes across various geographical areas, particularly supporting individuals in and around Klerksdorp .

• Conduct client needs assessments via secure video conferencing and phone calls.
• Develop, implement, and monitor individualized case plans to address client goals.
• Provide ongoing support, counseling, and resource navigation to clients.
• Coordinate services with external agencies, healthcare providers, and community organizations.
• Maintain accurate, timely, and confidential client records using the organization's case management system.
• Communicate effectively with clients, colleagues, and supervisors through various digital platforms.

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
• Proven experience (3+ years) as a Case Manager or in a similar social service role.
• Proficiency with virtual communication tools (Zoom, Teams) and electronic case management software.
• Strong assessment, planning, intervention, and evaluation skills.
• Excellent written and verbal communication abilities, with a focus on empathy and active listening.
• Must have a reliable internet connection and a dedicated home office space conducive to confidential client interactions for this role supporting the North West region and beyond.

• Competitive annual salary with performance-based incentives.
• Full remote work flexibility, allowing for a balanced work-life integration.
• Comprehensive health, dental, and vision insurance benefits.
• Generous paid time off and company holidays.
• Opportunities for professional growth, continuing education, and skill development in virtual service delivery.