Case Manager

Case Manager $20.99 - $23.49 / hour | Work-Life Balance | Work to make an impact!

The Family Support Center Case Managers provide direct, community- and home-based supports to individuals with developmental disabilities and their families. This role facilitates access to services, builds natural and community supports, and promotes independence and community inclusion. The Case Manager acts as a primary contact for assigned families, collaborates with internal and external providers, and ensures adherence to agency policies, DDS regulations, and quality service standards.

Schedule:

Monday - Friday;
Flexible schedule to meet with families

Compensation: $20.99 - $23.49

Location:

Plymouth County

Key Responsibilities:

Serve as the primary contact for designated families and individuals, building supportive and trusting relationships.

Assess family and individual strengths, needs, and preferences to develop Individualized Support Plans.

Facilitate connections to generic and community-based resources to increase natural supports.

Provide guidance, education, and skills training to families and individuals to promote independence, self-expression, and community integration.

Support families in identifying and accessing appropriate services and resources, including generic community services.

Coordinate with DDS, local education authorities (LEAs), and other community providers to ensure continuity of care.

Attend and actively participate in ISP and IEP meetings as appropriate.

Supervise and provide guidance to respite care and support providers.

Maintain accurate and timely documentation, including service notes, progress reports, and required compliance records.

Assist in outreach efforts, including development of marketing materials, community presentations, and informational forums for families.

Participate in staff, clinical team meetings, supervision, and case reviews.

Maintain compliance with all KDC policies, DDS regulations, and quality service standards.

Perform other job-related responsibilities as assigned.

Why Join KDC? | Competitive Benefits Package Health & Wellness Medical, Dental, and Vision Insurance Health Savings Account (HSA)
Flexible Spending Accounts (FSA & Dependent Care)
Employer-Paid Life Insurance Employer-Paid Long-Term Disability Free Virtual Medical, Mental Health, Therapy, and Psychiatry Services Musculoskeletal Support Program Financial & Professional Growth Mileage Reimbursement for Work-Related Travel
403(b) Retirement Plan Student Loan Repayment Assistance Tuition Remission Opportunities Professional Development and Career Growth Additional Perks Vacation (156 hours), Personal (16 hours), and Sick Time (80 hours)
* Up to 11 Paid Holidays Pet Insurance Accident, Critical Illness, and Hospital Indemnity CoverageBJ's Wholesale Club Membership Discounts Personal Auto and Home Insurance Support
* PTO is calculated using an accrual rate based on hours worked.

Required Qualifications:

Minimum of 2 years’ experience in case management, direct support, or a related human services role.

Commitment to community-based, family-centered supports for individuals with developmental disabilities.

Competence in Microsoft Office and ability to use electronic documentation systems.

Strong organizational, documentation, and communication skills.

CPR/First Aid Certified (or ability to obtain certification within designated timeframe).Valid driver’s license, reliable transportation, and willingness to travel extensively

Working Environment This position is community-based and requires travel to homes and community settings. Candidates must be comfortable working in a variety of environments and utilizing technology for documentation and communication.

Ready to Make an Impact?

Join a mission-driven organization that invests in its employees while making a meaningful difference in the lives of children and families every day.