Housing navigator, Social Work

Full Time, 32 hours per week, Non Exempt

Job Type:

Position Summary:

Family Violence Project seeks a Housing Navigator to assist survivors of domestic violence with securing stable and safe housing throughout Kennebec and Somerset counties. The person in this position will assess referred individuals’ eligibility for Navigator Services, develop Housing Stability Plans with program participants, and assist with the application and referral process for households that are eligible for housing subsidies. The Housing Navigator will assist program participants with their housing search, to include understanding lease terms, negotiating and obtaining security deposits, securing utilities, and making moving arrangements.

They will assess housing for compliance with Housing and Urban Development (HUD) program guidelines and provide ongoing services to housed program participants. The person in this position will also provide education programs as required by state and/or federal entities who provide housing subsidies. The Housing Navigator will build and maintain relationships with landlords and property management companies to better serve those with whom they are working.

Maintaining current and accurate records is an integral part of this position, as is the reporting of data as required by the agency and its funders.

This is a full-time, 32-hour per week non-exempt position with a Tuesday through Friday, 8:30am to 5:00pm schedule (which includes a half hour unpaid lunch break) that will include occasional on-call responsibilities in relation to the agency’s 24-hour helpline and may include some evenings and weekends. This position will be based out of an Augusta office and will include regular travel throughout Kennebec and Somerset counties.

After one year of successful employment, a person may have the option to work from a home office.

While performing the duties of this job, the employee is regularly required to stand, walk, climb stairs, sit (including prolonged sitting), talk, and listen. The employee is also required to operate a computer using a standard keyboard and mouse; use a fax machine, printer, scanner, and copier; and communicate using a telephone. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.

The employee may occasionally lift and/or move up to 30 pounds.

The Ideal Candidate:

The successful candidate will possess knowledge of domestic violence and its impact on victims and the community. This person will also have knowledge of the housing barriers encountered by those experiencing homelessness, and available resources. Demonstrated skills and experience in crisis intervention, human relations, and conflict resolution are necessary, as is group facilitation experience. Time management skills are a must, as is the ability to prioritize work demands to meet client needs and emergencies.

The successful candidate will interact harmoniously with others, communicating respectfully and effectively through excellent listening, oral, and written communication skills. The person in this position must be able to work collaboratively as well as independently, handle emergencies in a calm manner, and de-escalate situations. Applicants should be proficient in the use of Microsoft programs, particularly Outlook, Word, and One Drive.

Data entry and reporting experience are helpful.

Job Requirements:

A valid driver’s license and reliable transportation are required for this position. Applicants must undergo fingerprinting upon hire and pass state and federal criminal history checks, as well as checks done through sex offender registries, the Bureau of Motor Vehicles, and the Department of Health and Human…