Case Manager

Reports To: Programs Manager.
FLSA Status: Non-Exempt.
Employment Status: Full-Time.

Salary: Starting at $46,500 with the potential to increase to $48,000 after 90 days based on performance.
Location: Montgomery County, Virginia.

Are you passionate about making a real difference in the lives of others? Brain Injury Solutions is seeking a dedicated, full-time Case Manager to support survivors of acquired brain injury in their journey toward recovery and independence. This community-based position involves working directly with individuals and families to identify personal goals and connect them with resources that empower long-term success. The Case Manager will participate in ongoing marketing and outreach activities to promote agency programs, strengthen partnerships with community providers, and generate appropriate client referrals.

This is a home office position, but face-to-face visits with clients in the aforementioned location is required. Comprehensive training is provided to ensure your confidence and success in the role.

• Conduct comprehensive intake evaluations and gather required documentation.
• Assess client strengths, needs, supports, and available resources.
• Present cases to the monthly Intake Review Board and determine service appropriateness.
• Identify assistive technology needs and appropriate supports.

• Build and maintain therapeutic relationships with clients and families
• Support clients in developing and working toward individualized goals
• Maintain regular contact to monitor progress and provide guidance
• Advocate for clients across systems and services

• Coordinate and monitor services aligned with client goals.
• Facilitate support teams, including referrals and service planning.
• Connect clients with long‑term supports as needed.
• Evaluate progress and determine when services are no longer required.

• Maintain accurate and timely documentation in accordance with agency standards.
• Ensure compliance with confidentiality and regulatory requirements.
• Manage client-related resources within approved budgets.
• Support efforts related to CARF accreditation.

• Participate in outreach, education, and public awareness activities.
• Build and maintain relationships with community partners.
• Support referral development and service awareness efforts.

• Knowledge of brain injury and its impact on individuals and families.
• Understanding of case management principles and independent living strategies.
• Ability to support clients with activities of daily living and community integration.
• Strong communication, organization, and time management skills.
• Ability to work independently while managing a dynamic caseload.
• Proficiency in basic computer systems and documentation tools.
• CPR/First-Aid certification or the willingness to obtain certification at our expense.

• Bachelor’s degree in a related field (e.g., rehabilitation, social work, psychology, human services).
• At least 1 year of case management or direct service experience brain injury experience preferred but not required.
• CBIS, QBISP, or similar certification ability to obtain within required timeframe at our expense.
• Valid driver’s license and reliable personal vehicle.
• Current CPR/First Aid certification ability to obtain at our expense.
• Background free of disqualifying offenses related to abuse or neglect.
• Must reside in either Blacksburg or Christiansburg, Virginia.
• Must be available every month (typically every third Thursday) for an in‑person staff meeting in Wytheville from 10am-2pm. This meeting is…