Family Worker

Good Shepherd Services is an equal opportunity employer. We welcome prospective employees for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission.

Good Shepherd Services does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, military status or any other applicable protected classification, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.

We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier‑free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance.

Location: 503 5 th Avenue, Brooklyn, NY 11215

Hours: 35 Hours/Week;
Non‑exempt

Salary: $40,000 - $45,000 per year

Job Summary
:
The Family Worker provides a variety of home‑based supportive services and case management activities for families participating in the Transitions Brooklyn prevention program in order to ensure child safety, well‑being, and family stability. The Family Worker also carries administrative and organizational responsibilities to support the overall program operation.

Major Duties
:

• Collaborate closely with and assist the Case Worker/Social Worker to conduct frequent home and office visits with families to monitor child safety and ensure family stability where indicated.
• Create and maintain linkages to important community resources and assist families in accessing these resources, including medical and mental healthcare, substance abuse treatment, affordable housing, childcare, and public benefits.
• Accompany participants to designated meetings and appointments for educational, medical, or treatment purposes, and/or to government and other community agencies in order to assist and encourage families in their progress towards meeting goals.
• Manage basic administrative and organizational tasks for the program including obtaining needed consent forms and medical/educational records to update case records, preparing case tracking lists, and monitoring report submissions to ensure the meeting of time‑sensitive milestones.
• Complete statistical/written reports in required databases (Connections and PROMIS) including accurate and timely progress notes for contacts made with participants and summaries of school and treatment reports received.
• Greet and welcome visitors and participants and respond to calls while covering the reception area as needed to support program.
• Attend community‑based and funder‑provided training and informational sessions and share knowledge and resources with staff and participants.
• Engage in crisis intervention activities as needed during periods of family instability, helping to de‑escalate conflict and ensure safety.
• Make State Central Register (SCR) reports when required to ensure responsiveness to immediate or impending child safety concerns.
• Support the use of the Solution‑Based Casework and Family Treatment/Rehabilitation models with all families.
• Attend and participate in program staff meetings, as well as related agency training as appropriate.
• Perform other duties as assigned.

Qualities Sought:

• Works to create and support a respectful and collegial environment.
• Handles administrative and clerical tasks with professionalism and competence, ensuring the success and…