Independent Victim Advocate

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We are seeking dedicated and compassionate Caseworkers to join our Adult multi-crime team based in London. These are hybrid roles working from home and our office in Singer Street, London at least once per week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we’d love to hear from you…

Area of Business

Operations

Number of Vacancies

4

Location or Function

London

Full time/Part time

Full time

Hours per week

37.5

Work schedule

Monday-Friday 9am-5pm, One Saturday shift (9am-5pm) every 6 weeks, with a rota day off on the following Monday.

Basic Salary

£30,552.00 per annum (FTE £27,752.00 per annum plus £2,800.00 per annum London Weighting Allowance)

Allowances

London Weighting

Contract type

Fixed Term

DBS required?

Enhanced

End date (if fixed term)

31st March 2028

Police vetting required?

No

Closing Date

29/10/2026

7001

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options
  :
  Including hybrid working.
• Generous Annual Leave
  : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave
  :
  An extra day off for your birthday.
• Pension Plan
  : 5% employer contribution.
• Enhanced Allowances
  :
  Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts
  :
  High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing
  :
  Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support
  :
  Employee assistance programme and wellbeing support.
• Inclusive Networks
  :
  Access to EDI networks and colleague cafes.
• Sustainable Travel
  :
  Cycle to work scheme and season ticket loans.
• Career Development
  :
  Ongoing training and support with opportunities for career progression.

As an Independent Victim Advocate you will be ensuring the provision of individual structured, tailored support plans, based on a holistic assessment of impact and risk, within the framework of VS’s Service Model. You may make initial contact with victims of crime, explaining our services and assessing the impact of crime, or receive referrals from colleagues, in order to provide on-going support and case management.

You will develop, deliver and monitor safety and support plans for those affected by crime, who accept ongoing support. Support will include providing resources, interventions, and information to all service users. In order to:

• support those affected by crime in understanding and asserting their rights and entitlements
• understand their journey through the criminal justice and legal systems including the Victims Code of…