Emergency Rent Assistance Specialist- Bilingual

CAP Northwest (CAP) is the oldest and largest AIDS Service Organization (ASO) in Oregon and Southwest Washington that provides the LGBTQ+ community and beyond with compassionate healthcare. CAP’s mission is to promote well-being and advance equity by providing inclusive health and wellness services for LGBTQ+ people, people affected by HIV, and all those seeking compassionate care. Prism Health, Our House, Tod’s Corner and Esthers Pantry are all apart of CAP.

To learn more about us please visit CAP, Prism Health and Our House.

CAP Northwest is excited to announce that we are hiring skilled and team-oriented Emergency Rent Assistance Specialist (Bilingual). The individual works in CAP's Housing and Support Services Department to provide Emergency Rent Assistance that includes providing support necessary to meet short-term financial needs; housing stability and medical engagement; information and referral services; advocacy with and on behalf of clients, and eviction prevention for individuals and families.

This is a Full-Time role working at our Davis St. location in the Old Town Area of Portland. The schedule for this role is a hybrid Monday-Thursday 9:00am-5:00pm, 3 days in office 1 day work from home.

Starting pay is $51,160.51 a year ($30.75 an hour) with an additional bilingual differential of a $1.00 and hour. The Emergency Rent Assistance-Bilingual’s Pay increases with tenure and the top of the pay scale is $59.408.75. This is a union represented position, so the compensation, benefits and conditions of work are collectively bargained.
1st round interviews will begin the week of November 2nd 2026

Who You Are Verbal and written fluency in Spanish and English One year of professional work experience relevant to the position

Demonstrated computer proficiency using Microsoft Office software (Word, Excel, Outlook) and working knowledge of the internet

Prior experience providing financial assistance (or similar) services

Successful experience working with ethnically, racially, economically and sexually diverse populations, persons who have experienced homelessness, persons with a mental illness and/or substance dependence

Ability to work independently with accountability and exercise sound judgement

Able to travel throughout the service area on a frequent basis

Valid driver’s license and access to a reliable vehicle

What You’ll Do Establish rapport with clients using a supportive strengths-based model that promotes client self-determination and independence

Complete emergency rental assistance applications with clients and negotiate payment with clients and landlords. Collect payment documentation from landlords when appropriate

Complete housing assessments, goal planning, release of information statements, and deposit return agreements with clients. Complete check requests for submission to program management

Collect income and housing documentation from clients, landlords/property managers, and utility service providers

Make appropriate referrals to mental health, substance abuse, HIV prevention, or other community partners as needed to support client self sufficiency

Work in collaboration with medical case managers, medical providers, or other providers involved in client care, including other CAP staff to provide coordinated comprehensive care to PLWHA with a focus on housing stability

At CAP Northwest, we believe in unlocking potential. If you believe you may have the skills to do a job, we encourage you to apply even if you don’t meet every qualification. CAP Northwest is an Equal Employment Opportunity Employer. We comply with all relevant anti-discrimination laws.

Vacation & Health Leave Retirement Medical , Dental, & Vision Life Insurance, Disability, & Family Leave For more details about our benefits please visit our careers page capnw.org/careers CAP Northwest cares about the safety of our team members and clients. All new employees are required to provide proof of vaccination status to HR at the time of hire (unless a documented medical or religious exemption is requested and approved).