Housing Specialist-Chemung & Steuben

Make a meaningful difference where it matters most.

At Elm & Oak Health, we're committed to supporting vulnerable communities through compassionate, person-centered care. We are currently seeking a Housing Specialist to join our team in the Chemung and Steuben area, with a dedicated focus on individuals experiencing homelessness.

For over 50 years, Elm & Oak Health, a not-for-profit health care services organization, has been focused on improving the health status of individuals and families who are recipients of government sponsored health insurance. Elm & Oak is the largest Care Management Agencies serving 28 counties and over 3000 members with an outstanding reputation for excellence throughout our service area!

We’ve earned that reputation by providing quality care management focused on compassion, empowerment, and teamwork. Our award-winning work culture is built on these same principles! When you join our team, you can expect to reap the intrinsic rewards of serving others while enjoying flexible work arrangements, competitive pay, superior benefits, and a supportive, inclusive culture!

Candidate must be willing to travel throughout Chemung &Steuben County on a regular basis.

Grade 206:
This is a full time position, working from home, but does require significant travel throughout Chemung & Steuben County. The minimum and maximum annual salary that Elm & Oak believes in good faith to be accurate for this position at the time of this posting are $39,123 - $47,817. In addition to your salary, Elm & Oak offers a comprehensive benefits package (all benefits are subject to eligibility requirements) and non-monetary perks.

The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

The Housing Specialist assists eligible unhoused individuals by connecting them with housing opportunities, conducting intake, building individualized care plans, monitoring housing needs, and providing ongoing supportive services in coordination with the individual’s other providers. All services are recovery-focused, trauma-responsive, and person-centered. The Housing Specialist will co-manage an assigned Housing First caseload of approximately 20 participants across two counties, with caseload distribution based on program needs.

• 40% - Intake
  • Manages the full intake process for prospective program participants, including:
  • Identify and assist applicants in gathering required documentation for housing applications, including income verification to determine stipend eligibility
  • Guide individuals through the lease application, signing process, and tenant rights and responsibilities
  • Support move-in planning and execution
  • Conduct initial assessment of each individual’s support needs; develop a corresponding care plan in partnership with the participant
  • Communicate intake findings and care plan to the individual’s Care Manager and relevant service providers.
• 30% - Coordination and Management of Care
  • Provides ongoing care management and service coordination to support housing stability, including:
  • Maintain an active case file for each participating resident; enter case notes into documentation platform as services are provided
  • Conduct regular re-assessments (including home inspections) to evaluate care plan success and adjust supports as needed
  • Assess and support activities of daily living (ADL) as indicated in the care plan
  • Serve as liaison between the resident and landlord, caregivers, service providers, family, and staff; assist the individual in establishing informal support networks
  • Assist residents in accessing wrap-around services, including SSI,…