Housing Support Co-ordinator; Criminal Justice

Thirteen Group is on the lookout for a Housing Support Co-ordinator (Criminal Justice) on a fixed term contract until July 2027 based across the Tees Valley region

Internally named Accommodation Support Worker, this role is part of Resettle North Eastservice which is led by Thirteen and funded by the Ministry of Justice. The scheme supports people leaving custody to find secure accommodation, rebuild independence and create positive futures. We know that stable housing plays a vital role in reducing homelessness and helping people move forward with their lives.

If you’re passionate about people, thrive on building relationships, and want to make a genuine difference in their community, we want to hear from you.

This role requires a blend of work in the community and within custodial settings across the Tees Valley region, as well as some opportunities to work from home.

• Salary - £35,005 per annum
• Annual leave – starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
• Pension – up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
• Simply Health – save money on common health expenses and get access to health and wellbeing support services.
• T’dar – our Discount and Reward platform giving you huge savings on everyday brands.
• Opportunities to buy and sell annual leave.

• Work with individuals in custody and the community, helping them overcome barriers such as housing instability, resettlement and homelessness.
• Manage your own caseload and give people clear advice and develop support plans to help them find and keep a home.
• Provide advice on housing, tenancy responsibilities and independent living.
• Assess what each person needs, spot any risks and safeguarding concerns early and connect them with the right specialist help.
• Work closely with prisons, probation services, local authorities and partner agencies to plan for releases and secure accommodation that fits needs.
• Run one-to-one sessions and group activities to build life skills and confidence.
• Keep accurate digital records and maintain KPIs set by the Ministry of Justice.

• You’ll have a positive, resilient approach and feel confident supporting people with complex needs, housing challenges or offending histories.
• Ideally, you’ll have knowledge of the criminal justice system, local housing options and support services
• Great communication and relationship-building skills, with the ability to stay calm in tough moments and know how to de-esc… (
  
  Note:
  
  The response truncated due to character limits.)