Housing Officer, Social Work
West of England, Bristol, Bristol County, BS1, England, UK
Listed on 2026-10-21
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Social Work
Human Services/ Social Work, Community Support Services
Housing Officer
Location:
Bristol, BS1
Contract:
Temporary, initially 3 months
Hours:
37 hours per week
Positions: 3
Working pattern:
Hybrid - office, onsite and home working
Driving licence:
Required - pool car available
DBS:
Standard DBS required
We are looking for an experienced Housing Officer to join a busy Tenancy Management Team.
You will manage a designated housing patch, overseeing tenancies from start to finish and providing support to tenants to help sustain their tenancies.
The role will involve dealing with tenancy breaches, anti-social behaviour, hate crime, complaints and complex housing matters, while working closely with tenants, colleagues and partner agencies.
Key Responsibilities- Manage a designated patch of tenancies and housing sites.
- Manage and prioritise a varied caseload.
- Deal with tenancy breaches, ASB and hate crime.
- Identify tenant support needs and make appropriate referrals.
- Handle complaints and complex enquiries.
- Work with residents, partner agencies and other professionals.
- Attend multi-agency meetings, case conferences and resident groups.
- Maintain accurate housing and case-management records.
- Support initiatives to improve local communities and housing estates.
You will have previous experience within housing, public-sector or third-sector services, along with an understanding of tenancy management and relevant housing legislation.
You will also have experience managing caseloads or a designated patch and working effectively with tenants, partner agencies and colleagues.
A CIH or equivalent housing qualification is desirable but not essential.
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