Program Lead, Family & Parent Engagement

If working with parents and families, and helping households build greater economic stability energize your soul, you'll love to:

• Lead the planning, implementation, and ongoing management of parent and family programs, ensuring activities align with organizational goals and funded commitments.
• Manage cohorts, workshops, family-centered activities, and signature program experiences from initial planning through successful completion.
• Lead parenting programs focused on child development, family functioning, effective communication, wellness, financial capability, economic stability, and parent leadership.
• Coordinate services for young and expectant parents, helping participants navigate parenting responsibilities, education, employment, and family well-being.
• Develop program calendars, session plans, activities, and delivery approaches that respond to participant needs.
• Coordinate qualified facilitators and subject-matter experts while remaining prepared to lead discussions or facilitate appropriate activities when needed.
• Create welcoming, culturally responsive experiences that reflect the realities, interests, and challenges of participating in families.
• Support related to emerging-adult programming as organizational needs require.

• Develop and execute outreach strategies to recruit, enroll, and retain parents, caregivers, young parents, and families.
• Conduct targeted outreach throughout Orange County, with particular attention to families residing in East Orlando (preference in 32822 and 32809).
• Build trusted relationships with participants and maintain consistent communication before, during, and after program activities.
• Coordinate participant enrollment, orientation, follow-up, and ongoing engagement to support program participation and completion.
• Identify barriers such as scheduling, transportation, access to resources, and competing family responsibilities, and develop practical approaches to improve participation.
• Create meaningful opportunities for families to engage with one another, access support, and apply what they learn.
• Monitor recruitment and retention efforts, adjusting strategies to meet program goals and participant needs.

• Coordinate program logistics, schedules, facilitators, materials, locations, and resources to ensure programs are organized and ready for delivery.
• Collaborate with the Director of Programs & Strategic Partnerships to engage community partners and identify resources that enhance program experiences.
• Coordinate with the Volunteer Program Manager to identify volunteer needs and incorporate assigned volunteers into program activities.
• Help create repeatable systems and partnerships that strengthen program quality, consistency, and scalability.
• Monitor enrollment, attendance, participation, retention, and participant progress using organizational systems and tools.
• Maintain accurate participant records and collaborate with program and data staff to document assessments, surveys, referrals, milestones, and outcomes.
• Track progress toward funded commitments, identify performance gaps, and take appropriate action to keep programs on course.
• Communicate program updates, challenges, and recommendations to leadership while using participant feedback and data to improve delivery.

• Champion the mission of 8 Cents in a Jar and its Economic Succession approach to preventing poverty and increasing economic mobility.
• Understand the experiences of parents and families from ALICE households and economically marginalized communities.
• Recognize that family needs often extend beyond a single program and help participants access appropriate resources and opportunities.
• Build relationships grounded in empathy, cultural awareness, accountability, consistency, and high expectations.
• Demonstrate the organization's core values of Fluid, Determined, Intentional, Connected, and Enlightenment through daily decisions, collaboration, and service delivery.

• Minimum of three years of experience supporting or leading community-based programs serving parents, caregivers, families, young adults, and economically marginalized communities.
• Background in parenting education, family services, human services, education, workforce development, economic mobility, or a related field.
• Demonstrated experience engaging parents and families through outreach, education, family services, or…