County Casework Supervisor; Local Government

Casework Supervisor (Support Coordinator Supervisor)

Are you looking for a rewarding career in Human Services dedicated to improving the lives of others? Delaware County Department of Human Services, office of Intellectual and Developmental Disabilities, has an immediate opening for a Casework Supervisor (Support Coordinator Supervisor). We are currently seeking a motivated and compassionate individual to join our team. We offer a supportive work environment, an excellent benefit package and opportunities for career advancement.

If you are interested in this career opportunity, please apply today.

This position guides Support Coordinators and ensures that services meet federal, state, and county requirements. The role supports quality oversight, training, and the development of effective casework practices. As a County Casework Supervisor, you will perform the following duties:

• Direct Supervision:
  Provide regular direction to Support Coordinators and ensure the delivery of consistent and accurate casework
• Training Support:
  Oversee training efforts and ensure that Support Coordinators receive proper instruction and practice
• Performance Evaluation:
  Review supervisory materials, complete assessments, and prepare evaluations and probation recommendations
• Regulation Compliance:
  Maintain knowledge of regulations and procedures, applying them to daily decisions and required documentation
• Record Review:
  Examine case records to ensure compliance with state and federal rules and complete periodic sample reviews
• Resource Coordination:
  Improve processes for authorizations, service notes, and all documentation connected to ISP and HCSIS responsibilities

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework). No telework for the first six (6) months of employment. After an employee has completed six (6) months of employment and has regular status, there may be opportunities for hybrid work, per the program offices' hybrid schedule. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.
  
  If you are unable to telework, you will have the option to report to the headquarters office in Drexel Hill. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

Minimum Experience and Training Requirements:

• Two years of professional experience in public or private social work and a bachelor's degree with major course work in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences; or
• Any equivalent combination of experience and education which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.

Other Requirements:

• This particular position also requires you to possess a valid driver's license which is not under suspension.
• PA residency requirement is currently waived for this title.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation.
• This position falls under the provisions of the Child Protective Services Law. Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

Application Requirements:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the…