Program Manager, SC

Reporting to a South Carolina Senior Program Manager, the Pee Dee/Coastal Region Program Manager has a unique opportunity to help shape the future direction of Reach Out and Read (ROR) in the area assigned. The Program Manager will be a valued team member who plays an essential role in supporting early childhood systems integration work through the medical home and community.

This is a highly relational job, both within a tight-knit virtual team, and when working directly to support our medical and clinic partners. It requires a commitment to equity combined with the ability to influence without direct authority and diagnose systems challenges, while respecting and supporting clinic and family cultures. By establishing collaborative relationships with medical providers and staff at multiple program sites and providing professional development services and implementation guidance, the Program Manager provides the support needed to adhere to Reach Out and Read best practices.

The Program Manager has frequent contact with their assigned programs through regular communication and visits and helps develop champions for the Reach Out and Read program among medical providers and staff.

You are an ideal candidate for the position if you are a results-oriented professional who is eager to lead efforts to expand and improve programming and communicate effectively with external partners to achieve outcomes. You will be best suited for this position if you are comfortable interacting with a number of different stakeholders, interested in providing excellent relationship management, able to progress work independently and able to stay solutions focused.

As the Program Manager you will need to be a problem solver eager to learn new skills and technology; adapt to an evolving and growing organization; and work as an effective team member with remote colleagues in a virtual working environment.

Horry, Florence, Darlington, Marlboro, Dillon, Marion, Lee, Sumter, Chesterfield, Lancaster

* The ideal candidate lives within this geographic area.

* The counties listed are subject to change.

The primary functions of this position consist of the following:

• Maintain regular contact with ROR sites to develop relationships with clinical and administrative staff in order to assess quality and model fidelity, deliver implementation support, provide professional development, and identify ongoing needs.
• Perform continuous Quality Improvement activities to set measurable goals, test and refine workflows, and build systems for sustainability. Monitor and reassess on an ongoing basis, in partnership with clinic.
• Support ROR site leaders to identify and overcome barriers that negatively impact their program’s quality and sustainability.

• Conduct in-person and virtual site visits to ROR sites in assigned region with a frequency appropriate for sites’ identified needs and quality rating.
• Cultivate ROR champions and advocates from each ROR site’s medical providers and staff.
• Support medical providers in ongoing ROR professional development.
• Coach new sites through the robust onboarding process that includes assessing/building capacity and readiness, training, and launching ROR.

• Collaborate with early childhood and medical systems work in the region to ensure the medical home is activated as a partner in support for families.
• Coordinate resources and services with community partners.
• Represent Reach Out and Read in community meetings and convenings.
• Participate in asset mapping work to better understand geographic territory.