Family Connection Specialist Job Tampa Florida USA,Social Work

OVERVIEW

Better Together works to end the root causes of poverty, dependency, divorce and child abuse by leveraging the power of the local church to provide struggling families with supportive relationships and meaningful work. Once properly supported, families can achieve independence, stay together and thrive.

Better Together is seeking a Family Connection Specialist to triage intakes and assessments, cultivate relationships with strategic and community stakeholders, and analyze data and provide reports to leadership.

The ideal candidate should have demonstrated leadership, communication and organization skills. He or she should be a self-starter who thrives when challenged and is comfortable working remotely and finding creative solutions.

CULTURE AND FIT

At Better Together, we are a mission-first team that shows up with purpose, humility, and grit. Our culture is shaped by five core values that guide how we lead, how we serve, and how we grow. If these values reflect who you are and how you work, you may be a great fit for our team.

We Love Others:
We lead with empathy, humility, and integrity. We treat every person with dignity, make people feel seen and valued, and do what’s right even when it’s hard.

Do you treat people with respect, no matter their background or behavior?
Do you make decisions based on what’s best for others, not just yourself?

We Choose Gratitude:
Gratitude fuels our joy and shapes how we show up. We focus on what’s possible, not what’s missing. We uplift others, celebrate progress, and keep perspective—even in the tough seasons.

Do you stay positive and solutions-focused when challenges arise?
Do you regularly speak encouragement and appreciation to your teammates?

We Are Ideal Team Players:
We are hungry, humble, and people-smart. We take initiative, lift others up, and work wisely with all kinds of people. The best teams aren’t made of perfect people—they’re made of teachable ones.

Do you take ownership and go the extra mile without being asked?
Are you open to feedback and constantly looking for ways to grow?

We Do Hard Things:
We don’t quit when things get hard. We press in with courage, keep a growth mindset, and do whatever it takes to get the job done. We don’t waste time on drama—we stay focused on the mission.

Do you rise to challenges with resilience and a clear head?
Do you consistently push through discomfort to deliver results?

We’re All In:
We carry the mission in our hearts and act like owners. We take full responsibility, build capacity in ourselves and others, and do the work that matters most.

Are you passionate about transforming lives and communities through your work?
Do you take initiative and show up fully—because you believe this mission is worth it?

We don’t hire just for talent. We hire for alignment, character, and commitment to the mission. Expect honest conversations about these values throughout the hiring process.

ROLES AND RESPONSIBILITIES

The Family Connection Specialist will have four primary roles, broken down into key responsibilities. They are:

Intake, Triage, and Risk Assessments

Manage and assess all incoming intakes from the statewide line, community partners, DCF, law enforcement agencies, hospitals, and schools.
Prioritize cases based on urgency and ensure timely follow-up and resolution.
Conduct intakes from strategic partners, community partners, and self-referrals to facilitate smooth intake processing and appropriate case handling by conducting interviews with parents, completing intake forms, and determining eligibility for programs and services,
Communicate effectively with internal and external teams to provide updates on case progression.

Cultivation of Key Partnerships

Build and maintain strong relationships with DCF, law…