Operational Support Officer, Ministry of Justice

Licensed visa sponsor —
Ministry of Justice is on the Home Office register of licensed worker sponsors (Skilled Worker), so it can sponsor a work visa. This particular advert does not mention sponsorship, so confirm with the employer before you apply. Applicants from Nigeria and elsewhere, in the UK or overseas, may apply. Check any employer on our sponsor list.

The Ministry of Justice is seeking an Operational Support Officer in Wigan, a critical role for keeping justice going in the UK. This position is ideal for Nigerian and African immigrants seeking a purposeful career in public service, with visa sponsorship explicitly available for eligible foreign applicants. Offering a salary of £25,582, this full-time role provides a unique opportunity to contribute to the UK's justice system.

As an Operational Support Officer, you will be integral to the smooth operation of HM Courts & Tribunals Service. Your day-to-day responsibilities will involve providing excellent customer service and administrative support to court and tribunal users, the judiciary, and management. You will play a vital role in progressing cases through the court system, ensuring that processes run efficiently and effectively.

This role demands adaptability and the ability to multitask, as you will handle a variety of duties both in the office and within the court. This includes preparing sensitive papers and files for hearings, accurately updating digital records, and communicating with the public, legal professionals, and other agencies. You will also be crucial in supporting court proceedings, preparing rooms, and often serving as the first point of contact for court users, including vulnerable witnesses.

• Strong customer service skills with experience in a service-led, customer-facing environment.
• Proficient digital and administrative skills, demonstrating excellent attention to detail.
• Effective communication skills, both in person, over the telephone, digitally, and in written correspondence.
• Resilience and empathy to handle sensitive information and situations appropriately.
• A collaborative team player, capable of working flexibly to achieve HMCTS objectives.
• Applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom, with specific eligibility for Skilled Worker Visas applying to those who held one prior to July 22, 2025.

• A career with a real purpose, contributing to the UK justice system.
• Opportunity to work within a supportive team environment.
• Potential for part-time, flexible, and job-sharing working patterns, subject to business needs.
• Access to non-contractual hybrid working arrangements, where business needs allow.
• Competitive salary of £25,582.

Visa sponsorship is available for this Operational Support Officer position, but with specific conditions. Foreign applicants are welcome, however, due to recent changes, new Skilled Worker visas for this role are generally not eligible unless you held a Skilled Worker visa continuously prior to July 22, 2025. If your situation is borderline or complex, it is crucial to raise this during your vetting checks, as eligibility will be assessed in accordance with the immigration rules and transitional provisions.