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Housing Support Co-ordinator; Criminal Justice

Remote / Online - Candidates ideally in
North East, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: The Methodist Church in Britain
Remote/Work from Home position
Listed on 2026-10-30
Job specializations:
  • Social Work
    Community Support Services, Human Services/ Social Work, Family Advocacy & Support Services
Salary/Wage Range or Industry Benchmark: 22000 - 28000 GBP Yearly GBP 22000.00 28000.00 YEAR
Job Description & How to Apply Below
Position: Housing Support Co-ordinator (Criminal Justice)
Location: North East

A fixed-term post to July 2027, internally titled Accommodation Support Worker, within Resettle North East, a Ministry of Justice-funded service led by Thirteen. The work centres on helping people leaving custody find secure housing, building independence through one-to-one and group sessions and planning releases with prisons, probation and local authorities. It blends community work with time in custodial settings and some home working, and needs a full UK driving licence with access to a vehicle.

Vetting and prison clearance are required.

What the job involves
  • Work with people in custody and in the community on barriers such as housing instability, resettlement and homelessness
  • Manage own caseload, give clear advice and build support plans to help people find and keep a home
  • Advise on housing, tenancy responsibilities and independent living
  • Assess needs, spot risks and safeguarding concerns early and refer people to specialist help
  • Work with prisons, probation, local authorities and partners to plan releases and secure suitable accommodation
  • Run one-to-one and group sessions to build life skills and confidence
  • Keep accurate digital records and meet Ministry of Justice KPIs
What’s required Experience
  • Experience delivering one-to-one and group sessions
Skills & knowledge
  • Positive, resilient approach
  • Confidence supporting people with complex needs, housing challenges or offending histories
  • Strong communication and relationship-building skills
  • Ability to stay calm and de-escalate challenging behaviour
  • Ability to motivate others to make positive changes
  • Competent with everyday IT, including Microsoft apps and digital caseload systems
Checks & eligibility
  • Full UK driving licence
  • National Security Vetting and prison clearance
Other
  • Access to a vehicle and willingness to travel across the region
Nice to have
  • Knowledge of the criminal justice system
  • Knowledge of local housing options and support services
What’s offered
  • Annual leave starting at 28 days, rising to 31 days after three years
  • A day off for your birthday, plus bank holidays
  • Pension with employer contributions of up to 10% and flexible colleague contributions of up to 7%
  • Simply Health discounts and health and wellbeing support
  • T'dar discount and reward platform
  • Opportunities to buy and sell annual leave
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