Social Worker - Case Management

Our client, a community-focused social services agency, is seeking an experienced and empathetic Social Worker specializing in Case Management for their Randburg, Gauteng office. This hybrid role combines essential in-person client interactions and community engagement with the flexibility of remote work for administrative tasks and planning. You will be responsible for assessing client needs, developing comprehensive care plans, and coordinating services to support individuals and families facing various challenges.

This position requires strong advocacy skills, a thorough understanding of local resources, and the ability to build trusting relationships. The ideal candidate is passionate about empowering clients and facilitating positive change within the Randburg community and the wider Gauteng province.

Conduct thorough client assessments to identify needs and strengths. Develop, implement, and monitor individualized case management plans. Coordinate and facilitate access to essential social services, healthcare, and educational resources. Provide ongoing support, counseling, and advocacy for clients. Maintain accurate, confidential, and up-to-date client records and case notes. Liaise with families, community organizations, and government agencies. Respond to client crises and provide immediate support and referrals.

Participate in team meetings, case reviews, and professional development activities. Ensure compliance with ethical standards and agency policies. Perform home visits and community outreach as required by the hybrid model.

A Bachelor's or Master's degree in Social Work. Registration with the South African Council for Social Service Professions (SACSSP). Minimum of 4 years of experience in social work, with a focus on case management. Strong knowledge of social welfare systems and community resources in Gauteng. Excellent assessment, intervention, and advocacy skills. Proficiency in case management software and Microsoft Office Suite. Strong interpersonal and communication skills, both written and verbal.

Ability to work effectively both independently and as part of a team. Experience with hybrid work arrangements, balancing on-site and remote duties. Valid driver's license and willingness to travel within the Randburg area.

Our client offers a competitive annual salary and a comprehensive benefits package, including medical aid and retirement fund contributions. This hybrid role provides the advantage of flexible working arrangements. Opportunities for continuous professional development and training are provided. Employees benefit from a supportive and collaborative work environment focused on making a tangible difference in the Gauteng community. This position offers a path for career growth within a respected social services organization.