Remote Social Care Coordinator

Our client is seeking a highly organized and compassionate Remote Social Care Coordinator to manage and facilitate support services for clients from the comfort of their own homes. This position is ideal for experienced professionals who thrive in a virtual environment and possess a deep understanding of social care systems and client advocacy. You will be responsible for assessing client needs, developing tailored care plans, coordinating with service providers, and ensuring clients receive the necessary support to enhance their quality of life.

This role operates on a remote-first basis, requiring excellent communication and technology utilization skills. We are dedicated to expanding access to social care through innovative remote solutions.

• Conduct comprehensive needs assessments for clients via video calls and phone consultations.
• Develop personalized social care plans in collaboration with clients, families, and relevant stakeholders.
• Coordinate and schedule services with a network of community support providers, healthcare professionals, and agencies.
• Monitor client progress and satisfaction, making adjustments to care plans as needed.
• Provide information and referrals to clients regarding available social services, benefits, and resources.
• Maintain accurate, detailed, and confidential client records and case notes in our digital system.
• Act as a primary point of contact for clients, offering support and addressing concerns.
• Liaise with internal teams to ensure seamless service delivery and client care continuity.
• Stay informed about community resources, regulations, and best practices in social care.
• Participate in virtual team meetings, case reviews, and professional development activities.

• Bachelor's degree in Social Work, Sociology, Psychology, or a related field.
• Minimum of 3-5 years of experience in social work, case management, or care coordination.
• Demonstrated understanding of social care principles, client advocacy, and resource navigation.
• Exceptional communication, interpersonal, and active listening skills.
• Proficiency in using video conferencing tools, CRM systems, and other digital collaboration platforms.
• Strong organizational skills and the ability to manage multiple cases and prioritize tasks effectively.
• Ability to work autonomously and demonstrate initiative in a remote work environment.
• Experience in developing and managing client support plans.
• Commitment to maintaining client confidentiality and adhering to ethical standards.
• Reliable high-speed internet connection and a dedicated, quiet workspace.
• Experience working in the Gauteng region is a plus.

This fully remote role offers exceptional flexibility, allowing you to work from anywhere with a stable internet connection. Our client provides a competitive salary, opportunities for professional growth and training, and the rewarding experience of positively impacting individuals' lives. Join a forward-thinking organization that prioritizes innovation in social care delivery. Enjoy the benefits of a remote career while making a significant contribution to client well-being.