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Remote Crisis Response Investigator

Remote / Online - Candidates ideally in
Irvine, Orange County, California, 92602, USA
Listing for: Airbnb
Full Time, Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Social Work
    Crisis Counselor
Salary/Wage Range or Industry Benchmark: 85000 - 100000 USD Yearly USD 85000.00 100000.00 YEAR
Job Description & How to Apply Below

Airbnb is seeking a seasoned Community Crisis Investigator to manage day-to-day crisis responses in Canada. You will assess incidents, draft concise case summaries, and coordinate actions with cross-functional partners to maintain timely responses. You will also prepare executive communications and identify systemic improvements.

This role requires calm under pressure and a flexible schedule. Remote-eligible with possible office visits; candidates must reside in eligible Canadian provinces and

Our team is growing, and we are hiring a Remote Crisis Response Investigator in San Francisco, CA, United States.

Join Airbnb and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Crisis Response Investigator role at Airbnb, based in San Francisco, CA, United States.

We are looking to fill the Remote Crisis Response Investigator position at Airbnb in San Francisco, CA, United States.

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