Specialist Case Manager; Children and Young Complex Disabilities Job London England UK,Social Work

Position: Specialist Case Manager (Children and Young People Complex Disabilities)
Location: Greater London

Location: Home based with a requirement to cover clients within 2 hours from home address (Full UK driving license + own transport are essential, mileage is paid)

Salary: Starting from £48,500 per annum FTE

Status: Permanent (salaried or flexible hourly contracts available)

Working Hours: Part Time & Full time (37.5 hours) contracts available with a minimum requirement of 21 hours over 3 days

Interview Dates/Closing Date: 30th Nov 2026, Interviews will be taking place on the 7th, 8th and 14th December at our offices

ILS Case Management is part of HCML and brings over 30 years of experience as a leading provider of case management services. We specialise in supporting children, young people, and adults with catastrophic injuries, delivering tailored, person-centred care.

At ILS, we are passionate about creating a workplace where our people can thrive.

Our commitment to supporting the growth, development and wellbeing of our employees has been recognised nationally, with ILS ranked No.1 in the UK's Best Workplaces for Women 2026
, 4th in the UK's Best Workplaces for Wellbeing 2026
, and featured among the UK's Best Workplaces 2026
. These achievements reflect our dedication to fostering an inclusive, supportive and rewarding working environment.

We are seeking a number of qualified and compassionate healthcare or social care professionals to join ILS as a Specialist Case Manager, supporting individuals with complex clinical needs to maximise their independence, wellbeing, and quality of life. Working collaboratively with clients, families, multidisciplinary teams, and external agencies, you will coordinate and oversee bespoke rehabilitation, care, and support programmes, ensuring safe, person-centred outcomes.

This is a rewarding opportunity for a proactive and client-focused professional who is passionate about advocacy, rehabilitation, safeguarding, and delivering outstanding case management services.

You must be based within any of the following regions:

Bedfordshire
Buckinghamshire
Cambridgeshire
East Sussex
Greater London
Hampshire
Hertfordshire
Kent
Northamptonshire
Oxfordshire
Rutland
Surrey
Warwickshire
West Sussex
Wiltshire

Purpose of Role:

To provide a service to ILS Clients that is devoted to the coordination, rehabilitation, care and support of people with complex clinical needs. To provide a service that aims to facilitate Client’s independence and improve their quality of life; whilst acknowledging safety issues.

Key Responsibilities:

Case Manager duties will include:

Assessments of clients’ function & needs
Producing accurate and detailed formal reports including identification of time required to undertake tasks
Planning and reviewing goals
Providing risk assessments and identifying safeguarding concerns
Acting as an advocate for clients
Supporting clients and their families
Liaising with professionals and other agencies on the client’s behalf
Recruiting and managing Care Teams
Commissioning & coordinating multi-disciplinary teams
Completing and producing all necessary paperwork in relation to the Client as required by the Care Quality Commission
Attendance at court as required

Additional Responsibilities:

To follow the framework for implementing Case Management when a client is allocated to them
To receive clinical mentorship
To meet business objectives
To engage in the ILS Learning & Development Programme and maintain your CPD
To complete tasks within accepted time frames
To attend ILS Company/Connect events
To complete all necessary paperwork / tasks in accordance with ILS policy and procedures
To maintain the reputation of ILS
To support with the induction of new Case Managers by enabling them to accompany you on client visits/attend online client meetings where appropriate
To recognise and report safeguarding…